Lanzhou Feitian Hotel (Lanzhou University Subway Station) Reviews

Single Room r not updated, however the bigger room in the upper floors r. Depend on what Room u book.

Just fine

The hotel is in a good location, next to the subway station, and it is very convenient to go anywhere. Although the room facilities of the old hotel are relatively old, fortunately it is very clean, and the hotel also sent welcome snacks and fruits.

I have stayed in this hotel before and felt that the sanitary services were particularly good, so I booked this hotel specifically for my business trip to Lanzhou this time. The rooms are spacious and warm in style. The bathroom is separated into dry and wet areas, and the toilet and bath are convenient to use. The standard room I stayed in had a spacious bed and very good service, which reflects the professionalism of a star-rated hotel. It's great!

I often stay here when I come to Lanzhou on business. The newly renovated room is clean and hygienic with good sound insulation. The breakfast is also very good

It was late when we arrived at the hotel. We were very satisfied with the front desk service, which upgraded us. When we entered the room, we saw a warm scene. Wow, there were fruits and snacks so late, so delicate and warm. The breakfast was also very good. We stayed another night. It is worth choosing again!

The hotel is in a great location, the rooms are comfortable and clean, the service is warm and friendly, but the air conditioning and heating system needs to be improved.

I like hotels that have been around for decades. Although they are decades old, they are always clean and tidy. Feitian Hotel is close to Lanzhou University, so I choose to stay here every time I come.

The hotel service is very good. When we arrived in the morning, we could check in immediately. The service was very good. If we couldn't find our ID card, we immediately arranged for someone to find it for us. If there was a problem with the room, we immediately changed it. And the best thing is that although the room is retro, I like it very much. We lived on the 21st floor. The most important thing is that the sound insulation is very good, perfect, and we rested very well. We would never be disturbed by the noise from the neighbors or the corridor. If we come again, we will stay here again.

An old four-star hotel with old facilities, but the sanitary service is still worthy of recognition. The Lanzhou University subway station is just outside the hotel, so it is very convenient to travel. It is also not far from Lanzhou Station, and you can reach it in just a few steps.

I went to Lanzhou for the National Day holiday and planned to stay for two days. I booked one night in advance because I was afraid it might not be convenient. I was very satisfied with everything and extended it for another night. The room was newly decorated and cleaned very cleanly. The linens were especially new. I was traveling with my children. Originally, only two breakfasts were included, but the front desk also gave me an extra breakfast when I checked in. There were many kinds of breakfasts, and the ramen was also delicious. The transportation is very convenient. There is a subway outside the hotel, and it is not far to the night market and Zhongshan Bridge by taxi. The service in all aspects is very good. When I returned to the hotel at night, the parking lot was full, and the staff also helped me find a parking space. My friend asked me how I stayed and ate in Lanzhou these two days, and I directly recommended it. I will stay here again if I have the chance in the future~

Visited again after 6 years. The newly renovated floor has new facilities, is located in a landmark building, and has extremely convenient transportation. It is the most cost-effective hotel in Lanzhou.

An old four-star hotel with complete facilities and decent facilities, it obviously has the unique characteristics of a four-star hotel in the 1990s. It is close to the main entrance of Lanzhou University and convenient for travel. The check-in experience is not much different from what I imagined, with obvious advantages and shortcomings that are basically expected. 1. The service attitude of the employees is very "standardized and decent", and the overall experience is still good, but the system or traditional service concept restricts the customer experience. When you go back to the hotel lobby and ask for mineral water, the room attendant must deliver it to the room. What I can't understand is that if you are thirsty at the front desk and want to drink water, you need to go back to the room. The guest room is also limited to 2 bottles of drinking water per day, and they specifically say that they can't give it anymore. It's speechless. A bottle of water costs 1 yuan. It is estimated that families like us who send children to school will bring all the accommodation by ourselves, and the room towel washing fee and disposable items will save more than a few bottles of water every day. What is the current hotel like? I don't understand that with a room rate of 300+, four-star hotels still control water use. 2. The room glass window is a single-layer sliding window, and there is no screen window. It is not friendly to me, a patient with rhinitis. I sneeze when the central air conditioner is turned on, and the window is full of mosquitoes. I have to fight mosquitoes all night. 3. It feels like an old four-star hotel. Many room settings and configurations are still based on the star rating standards, but what customers really need now is actually just a few things. The most important things are slippers/toothbrush. They must be of high quality. Fortunately, I had a hunch and brought disposable slippers and toothbrushes in advance. The quality of these two items selected by the hotel is really disappointing. The towels and bath towels are of good quality. But I have brought them, but I haven't used them. I would like to praise them. 4. Many facilities are aging or not well maintained. The clothesline in the bathroom cannot be pulled out, which is very embarrassing; I want to hang the washed clothes on the shower curtain rod, but it is all covered with dust after wiping; the faucet/toilet is full of historical sense, which is very unreasonable. If the renovation investment is too large, it should be okay to change the faucet and toilet. This does not require basic changes. A few suggestions. I am not being picky. I sincerely hope that the old star-rated hotels can learn new management concepts, catch up, and create glory again.

Feitian Hotel is an old hotel with a long history in Lanzhou. The service is warm and thoughtful. Seeing that there were only two breakfast coupons for the three of us staying, we were given one breakfast for free. The hotel breakfast is rich in variety and quite good.