Guest User
May 11, 2024
When I checked in, I was upgraded to a 1.8 king bed room for free. The small window was fake and I was given two coffee coupons. The reservation included breakfast, but the receptionist may not have noticed my order message and was told that there was no breakfast. Later, a colleague next to me reminded me and I was given two beef noodle coupons. The room I checked in was not big, and it felt inconsistent with the positioning of a high-end hotel. The landline phone did not prompt the front desk phone number and wifi password. I could only use my mobile phone to call the front desk to ask. The bathroom was also so-so, and the sink had cold water. I later asked the cleaning lady, Then I realized that I need to turn the faucet all the way to get hot water. I wanted to drink coffee in the afternoon while staying at the hotel, but was told that the equipment was broken and I didn’t know when it would be repaired. I didn’t know why the water was blocked. I was speechless. Anyway, it didn’t feel like a high-end hotel.
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