Dunhu Hotel in Lanzhou New Area

It is a surprise in the new area. It is said to be a five-star hotel but there is basically no service. The front desk staff did not know anything about it and asked me to check it on my mobile phone. I stayed for two days in a row and did not clean the room. I told the front desk twice and I was exhausted after a day of playing. I found that it was still not cleaned, the linens were not changed, and the beds were not made flat. I called the manager, but no one showed up. The waiter reluctantly tidied it up and was unable to complain! The facilities in the room are old, the sliding door is not tightly closed, and the curtains cannot be fully closed, allowing light to come in very early in the morning. The breakfast buffet is gone at a little after nine o'clock. It's too close to the airport. There is one bus every few minutes and it's very noisy. Worst experience in a five-star hotel! Everyone must avoid lightning!

Although the room is large, there are many blind spots! There are only a few bottles of water in the room, no welcome fruit, not even any snacks, even if they are payable, nothing! After all, the charges are higher than the most expensive hotel in downtown Lanzhou. This is even the most basic thing! There were even urine stains on the toilet. It was very disgusting! The front desk staff and the service staff at the buffet door have very bad attitudes! And when staying in a hotel to eat, you have to completely abide by the mood of the hotel. If you arrive a little late, there will be nothing to eat, and there will be no chef to cook it. Breakfast starts at 9 o'clock, and dinner starts at 8 o'clock. It's very ridiculous! You don’t come here to spend money to stay in a hotel for military training, and you don’t come here to eat scraps and endure poor service!

Metropark Hotels There is a Duravit smart toilet, but the seat is not heated, it is cold. There is dust on the phone. There is no full length mirror in the room. At eleven o'clock in the evening, all the lights in the lobby were basically turned off, making it dark and eerie. The hot water at the sink is very slow, and it takes five minutes for the hot water in the shower room to come out. The water is also very small, and it feels like light rain. Is it a characteristic of western cities? Taking a taxi from the airport to the hotel is very inconvenient because it is a short distance. The hotel also does not have airport pick-up and drop-off services. Don’t use Didi. Drivers are unwilling to take orders and will make tourists run around and then take the opportunity to cancel orders. You can queue up to get a taxi directly at the taxi waiting area. The salad for breakfast was soupy, and there were very few vegetables soaked in the water. I asked the chef to get some, but he didn't take it, saying that there were still some in it. It seems like you have to wait until you finish eating before adding it. Let him spin the vegetable leaves without drying them. There was very little food for breakfast, not much bread or pastries to eat. Chinese food is all very oily stir-fried dishes, and there are freshly pulled ramen with clear soup. The fruit is cut into large pieces, all with the skin on. The pulp and peel are all touching together. Unhygienic. The switchboard is the front desk, and often no one answers the phone. Or when you answer the phone, there is no one at the front desk to serve you. It feels like there are not enough people. Gyms are usually locked, and guests have to go in person to find someone to open them. (I told the front desk to get out of the way, but in the end the door was also locked) The air conditioner in the gym is not turned on. I searched for a long time and turned on two of them, but the air vents are only in the resting area and table tennis area next to it. It seems that the equipment does not have refrigeration equipment) There is no water or towels in the gym, which is like an activity room. The pillows are good. There are hard pillows with neck pads. I added a buckwheat pillow, which was delivered quickly. My flight was delayed, so I would like to thank the lady at the front desk for helping me delay my check-out.

酒店位置很好，靠近機場，但隔音很好，幾乎聽不到飛機升降的聲響，温泉更是一流，在這個季節泡一泡，身心愉悦，客房方正實用，早餐有現場製作的拉麪。酒店的餐廳出品不錯的。

設施條件挺好的，離機場近，飛機聲音略吵。

1、地方比較偏，酒店孤零零獨處一隅，周圍很空曠，叫個外賣手機上顯示得要70、80分鐘。 2、房間隔音不好，隔壁的電視伴音聽的清楚；設施稍顯老舊，浴室門卡滯拉不動，得要很大力；細節處衞生不過關。 3、前台缺乏培訓，缺少應有的禮數、冷漠，不似自身宣傳星級酒店該有的水平。 4、攜程上訂的房，酒店仍要收取按金。