Guest User
October 7, 2024
Let’s talk about the bad reviews first:
1. We stayed in a large room of 32 square meters, thinking that we would avoid the points mentioned in Ctrip’s negative reviews. Unexpectedly, the best room type also has the same shortcomings. The entire bathroom is transparent, and you can see the entire bathroom from the room. . I want to say: Heyi is a mid-to-high-end brand. Why does it allow franchisees to design it like this when decorating it? How did it pass? If you are not staying alone and your hotel is not an erotic-themed hotel, is this too inappropriate?
2. The shower head and the top of the shower will discharge water at the same time, and the water will still drip even after adjustment. This is an operational problem that was not paid attention to in the later stage of operation. Although Ctrip has negative reviews, the maintenance engineering department still does not carry out repairs. This is a management issue. I hope this operations team can take it seriously.
3. This hotel is a dual brand, but the front desk decoration and room types are all shared. The other brand is Lichen Ruixuan Hotel, but the prices for the same room type are different, which is extremely unreasonable!
Finally, the hotel's hardware is okay, the decoration is relatively new, and there is a coffee machine and printer at the front desk. It belongs to a mid-to-high-end hotel chain brand. I hope the operations team will cherish their wings and do a good job in operation and management. I hope that the Heyi brand will also attract attention. If a single store does not do well, it will affect the entire brand.
Original TextTranslation provided by Google