Jinchuan Group Lanzhou Hotel

The experience of staying at Jinchuan Group Lanzhou Hotel is perfect! From the moment I stepped into the lobby, the enthusiastic and professional front desk reception made me feel warm. They quickly checked me in and introduced the surrounding attractions. The room was clean and bright, the bedding was soft and skin-friendly, the smart equipment was complete, and the humidifier and welcome fruit in the details were even more surprising. The restaurant provides Northwest specialties and exquisite breakfasts that whet your appetite. The beef noodles are authentic and chewy, and the sweet embryos are refreshing and greasy. The location is excellent, close to the subway station and business district, and it is super convenient to travel and shop. The service team is on call, and special small gifts are given at check-out, which really makes guests feel at home. It is highly recommended to friends who come to Lanzhou for travel or business trips!

The wisest choice for this trip to Lanzhou is to stay in this hotel! The front desk service is perfect. Not only did the staff complete the check-in in half a minute, but the little brother saw that we had a lot of luggage and personally pushed the cart to the door of the room. Although it is located on the edge of the city, the geographical location is a treasure. The panoramic floor-to-ceiling windows offer a panoramic view of the Yellow River. It is backed by a residential area, and the environment is quiet and safe. What's more surprising is that the convenience of travel is perfect. It takes 10 minutes to get to Zhengning Road Night Market by taxi. The hotel's exclusive underground parking lot is spacious and bright, and luggage carts are available. There is no worry about driving by yourself. The room design is full of ingenuity, and details such as smart curtains and humidifiers are carefully considered. There is also a 3-hour dining period that is extremely friendly to lazy people like me. The quality of freshly squeezed juice and freshly baked egg tarts is comparable to that of professional restaurants. The most amazing thing is the Lanzhou beef noodles that are freshly pulled in the open stall, the beef bone soup is freshly boiled, and the chili is fragrant but not dry. It is my first choice hotel in Lanzhou!

I must give a big thumbs up to the on-site service staff of Lanzhou Hotel, especially the staff on duty on April 26, 2025. When checking out, although the front desk lady had reminded me not to forget my belongings, I still forgot a commemorative ring. It took more than six hours before I remembered it. After contacting her, she immediately helped me find it, and even searched through the garbage bags that had been collected one by one. I am very grateful. Please ask the leaders of Jinchuan Group to reward these outstanding employees. With such outstanding employees, the hotel and even the group will surely flourish. In addition, the hotel hardware configuration is very good. It is a five-star configuration. The dry and wet are separated into independent rooms. In addition, a humidifier is also configured because of the dryness of Lanzhou. This is very considerate. Lanzhou is really dry and the sanitation is also ok. The Yellow River is outside the window. You can see it by opening the curtains. The scenery is good. I felt that the water temperature was not hot enough on the first day of check-in (I prefer hot baths). After communication, it improved on the second day. I can hear all kinds of greetings and smiles when I go in and out. I will come back to Lanzhou next time to feel this warmth. Thanks again🙏

The front desk service is warm and thoughtful, the response is quick, the problem is solved quickly, the room is clean and warm, the check-in experience is very good, there is a parking space at the door, which is very convenient, and you feel comfortable from the moment you enter the door. The environment is rated 5 points!

The room is larger than the average hotel and faces the Yellow River with a nice view. The hotel is very new and every employee from the lobby to the room service is very humble and polite. After we got the room, we wanted to change to a bigger one, and the front desk immediately arranged it and upgraded it for free. The baggage handler even opened a room next door for us to refer to. What a thoughtful service! We got up early the next day and went to the front desk to ask if there was a discount for guests as the room did not include breakfast. Their manager Zhang directly gave us two days of free breakfast, and he also came to introduce the local cuisine to us while we were eating. Manager Zhang's kindness and enthusiasm left us with a beautiful and deep impression! The hotel's breakfast has a variety of styles. The Lanzhou ramen tastes great, and you can choose from four or five kinds of wide and thin noodles! The service of the entire hotel is really good, no wonder there are no negative reviews on the platform. It is the first choice when visiting Lanzhou!

Very cost-effective! The hotel is very new and is by the Yellow River. The staff is professional and friendly. I consulted about the surrounding tourist information before arriving at the store. The reply on the phone was very comprehensive, serious, patient and professional! Check-in was very fast and lemonade was served. I was impressed by the service of the front desk and recognized it! The guest room floor is very quiet, the room is well soundproofed, and the fragrance is very comfortable. The room is large, reasonably distributed, separated from wet and dry areas, and a fruit plate and yogurt are also provided. The breakfast is also rich and the products are very good! The staff is also very polite. When leaving the store, I asked sincerely if there were any comments and suggestions. In short, I will definitely buy the hotel again next time I come to Lanzhou, 100% satisfied!