Guest User
January 11, 2024
The room facilities are OK, but the service is very poor. It clearly showed that there was breakfast, but then said that it was not available. You have to order it from Jinjiang's official website. It was not available when booking from Ctrip. Later, it said that it was because Ctrip had added some breakfast and their new store did not have breakfast. I was given a coffee coupon and asked to have a cup delivered to the room, but was told that it wasn't available and that it wouldn't be available until eight in the morning. I asked them what's the use of my membership? They said I had a late check-out. I called the next day and asked them to check out before 12 o'clock. They said it wasn't a late check-out for members, but they also said it wasn't for ordinary members. To be honest, among all the James Coffet Hotels, this one has the worst experience. The key is that the male waiter has a very tough attitude and uses the most standard language to make you feel the most frustrating experience. I will never stay here again. There are also toilet paper, hand cream or shoe polish left by others on the windowsill. The water temperature is also very difficult to control and needs to be adjusted slowly.
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