Binah
November 30, 2023
Honestly, your saving grace was the hotel staff and that good heat! Other than that, it was hard to swallow. You could smell the odor in the bathroom even with the door closed, but it magnified when the door was opened. There were only two outlets working. The faucet sat so far back on the sink that you had to turn the water on full force just so your hands wouldn't have to rub up against the sink each time you washed your hands. I have a picture of the mold on the sink and the live bug that was on my mattress when I pulled the bed away from the wall. What made me look was when I was in the fitness room, I spotted two bugs, one on the ceiling and one on the wall. The fitness room has been neglected. There's dust and dirt everywhere! Is that enough to get a refund?