Comfort Suites Near I-80 and I-94

It is horrible hotel I even had

Bed was broken and slanted to one side making sleeping very uncomfortable. Will not book this place again.

This place was terrible! The hotel should be called a motel. A drunk was sleeping in a chair by the elevator. Little kids ran up and down the hallway most of the night. We had to call the front desk twice to complain about it. The room keys are shut off everyday so you have to go to front desk to have them turned on daily. The rooms are old and outdated, there were people constantly walking through the parking lot at night. Trash on the parking lot and the surr area. DON'T WASTE YOUR MONEY!

******* you should strongly consider not offering this location. I was put into 2 dirty rooms. Holes in the bottom of the dresser drawer. Burn marks on the walls in the bathroom. A remote w brown sticky matter on it. Floors so dirty when I wiped them w a towel after a shower (because I couldn’t figure why my feet were dirty) black. No towels in my first room. Tape on the walls from a previous guest that had decorated. Used bars of soap (not from my daughter or I). Kindly, asked the front desk to switch rooms went well was given another room. It’s 1am at this point. Seemed better then the he first. Woke up to sleeping on stained pillow cases and hair that was clearly not mine. Went down to talk to the staff. The lady at the desk wouldn’t make eye contact me and asked if I wanted a full service clean. To which I replied, it should be full service cleaned between guest. It’s a hotel but no one should know they’re sleeping in the same space by the previous guest. I asked to talk to the manager said her manager was busy next door (?) and she’d leave a note. I asked could I just talk to her because I feel this situation needs compensated. She flat out just said no and that would get a note. Check out. Still no note. Next front desk person unwilling to help like the other. They charged me full price plus my deposit. Called to dispute the charges and the person on the phone was rude and unhelpful. Finally the deposit was reimbursed yesterday mind you I was there 7-23 to 7-25…

Disgruntled Bride The room was dirty. The mattress on the sofa bed was filthy with no sheets or blankets on it to use. When asked for blankets the staff said they had none. We then asked for sheets for the bed in which they brought a couple and said that was all they had. The other 2 beds mattress was not clean either. We end up sleeping on top of the sheets. The person sleeping on the sofa bed slept on top of the sofa instead of the mattress. The only good part of our stay was the breakfast and the lady working in the breakfast area. She was extremely sweet and friendly. Was supposed to stay 2 nights and only stayed 1 as we were not comfortable with our room. We did communicate this to the night attendant and showed him the mattresses. He expressed his apologies and said he would tell the manager but no one spoke to us. We did check out after one night. Very disappointing as this was the night before my wedding and my bridal party and myself was disgusted.

I was traveling out of state, & booked a room that “looked” great! Clean pool, very nice spacious rooms. The room I booked pictured 2 queen beds with a tv, & then a separate living area with a pull out couch & an additional tv. Looked very clean, & even pictured a women cleaning with a medical mask on. Which seemed perfect because we’re traveling with children. We were so excited to use the pool as well. Upon arrival we got a very disappointed as soon as we pulled in. The environment was very scary, there was no lighting, & a lot people waking through the parking lots, this is at 12:30am. When we walked into the front entrance. It had a bad smell in the air & the man who checked us in didn’t even great us or speak, just waited for us to ask for help. After looking around We were hesitant but still checked in, as we already paid. Went to walk to our hotel room, the elevator was very old, & rickety. our hotel room was completely disgusting & scary. The room was so run down we didn’t even sit on the bed. There visible dirt & stains on the bedding, & smears of dark colors. Only 1 tv, & there was not a separate living area. I could not imagine laying my children down in the beds, nor myself. I was also scared for our safety, due the lack of security entering the hotel & how old the door & the lock was on our room, we were scared to sleep there. We immediately rushed with all our belongings in hand, checked out, & booked a new hotel room at the holiday inn, paying even more than we