On the night of check-in, I found that the lock inside the door was broken. I called the front desk and said it would be repaired in a while. After 20 minutes, no one came to repair it. Then I called the front desk again to show people. The repairer said that the repair will be done tomorrow, and the front desk said that no one will come in. The next day, the cleaning attendant entered directly with the room card and used the room key. The front desk explained that this situation is also possible. It happened, the cleaning person is not an outsider
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