Guest User
September 18, 2024
We were a couple in Marienhöh for a gourmet weekend. The reception at reception was warm. Our room was nice and big enough with a balcony and a wonderful view of the Hochhunsrück. The bathroom was very nice and functional. There were a few signs of wear and tear here and there, but everything was OK. The spa area was clean. Great pool, and 3 saunas were big enough. There were enough towels, drinks and fruit available. Only at peak times there were definitely not enough loungers inside (there is simply not enough space) at the pool. Luckily the weather was still good and we were able to use the loungers outside. In the cold season it can definitely get tight Now to the restaurant. Difficult topic. The breakfast was great with a large selection and very friendly and attentive service. For dinner we had a 3-course menu on Friday and a 5-course menu on Saturday. The service on Friday was chaotic, almost tragically comic. In my opinion, the service staff were untrained and poorly trained. When clearing the table, a few plates fell through the air and broke. The bottle of wine that was ordered was mixed up with another wine. Used plates remained on the table until the next course. Drinks were only ordered after repeated requests. Dessert was also only served after three reminders. Somehow everything seemed disorganized and confusing. We don't have a permanent service member for our table. Someone else was constantly coming and causing even more chaos. We took everything in with a smile, but honestly, considering the not inconsiderable price, the service was abysmal. For dinner on Friday, the starter, a salmon tart, tasted really good. My main course, the pike-perch, was overcooked and had probably been in the heat bridge for too long. My wife's vegetarian dish tasted excellent. The dessert was OK but nothing more. On Saturday, unfortunately, all I remember was the extremely unsatisfactory main course. There was roast beef, which I was looking forward to. It was very nicely presented. But as soon as I cut into it, I knew what to expect. Probably the toughest piece of meat I have ever had to eat in such an expensive restaurant. My teeth are actually still working well, but this was too big a hurdle. The plate was almost completely returned. I was not the only one in the restaurant who was dissatisfied with the main course. Several plates of tough roast beef were returned to the kitchen. Anyone who cuts corners and roasts/cooks meat that has been hung for too short a time and is of poor quality is doing themselves no favors. As a chef, I would not have the courage to serve my guests such a tough piece of meat. The very capable and friendly service staff on Saturday did their best to appease dissatisfied guests. Thank you for that. Conclusion The setting for our gourmet weekend was just right. The culinary offering
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