Guest User
June 15, 2025
The worst hotel I've ever stayed in. The hotel facilities are old. There is a musty smell as soon as you enter the room. The floor is cracked. The bed in the king-size bed room is very small. The air conditioner is loud and the cooling effect is not good. One window cannot be opened. If you open it, mosquitoes will come in. There is no screen. When checking in, I was not informed that I could not delay check-out. I redeemed points for delayed check-out. I was sleeping soundly when they called me and asked me to check out at 12 o'clock. I asked what time it was. It was 5 minutes to 12 o'clock. I explained that I had redeemed points for delayed check-out. They told me very firmly that I would have 30 minutes to check out. I could not delay check-out. Fortunately, Ctrip's customer service was awesome and the communication was successful. I have stayed in many five-star hotels. There is no such service in luxury hotels. Even express hotels cannot do this. If the hotel is not close to the highway and the place where I work, I really won't come to stay at your house. Facilities: old. Hygiene: general. There is a musty smell in the room. Environment: not very good. Service: not very good.
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