Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Gal at the desk was friendly but the overall cleanliness left a bit to be desired . Blanket a plunger and bag of trash were just sitting in the hallway . Rooms need some TLC with cleaning but it did the job for a one night stay

I feel that it’s a really good hotel beds are comfortable has stove and refrigerator it was very cleaned when I walked in only problem with the room always stayed cold the heat was not working at all try to switch me to another room an it just wasn’t what I expected like the room I was actually in was a bit of a mess so I just stayed in the other room just being cold and the thermostat doesn’t work either so hopefully they can get it fixed an do a better job with fixing things but after all good hotel you can wash your clothes but cost to dry them.

Was extremely disappointed in this hotel. If it wasn’t 11 PM at night when we checked in and just needing a place to catch a few hours of sleep, we would’ve moved onto someplace else. Tried to talk to a manager, but they don’t come in till noon. Everything in the room was disgusting . . . Sheets had burn holes in them and other peoples hair was also found in the bed. The “kitchen” area was a joke . . . From crumbs on the counter and floor to dirty silverware in the cupboard and dirty microwave, toaster, and oven. No paper towels or dish rags/towels were available. We were very thankful we weren’t looking to cook some food there. In the bathroom. . . Only one set of towels when we had registered as two people Those towels were also stained and so we wouldn’t even use those The toilet paper holder was falling off the wall, and there was hair on the bathroom floor. Breakfast was a joke. . . We were told when we checked in that breakfast was served 7 to 9 when in fact during the week it’s only served 6 to 8. Went down at 8:20 and there was some very dry scrambled eggs but we were able to make waffles and have sausage. They had coffee but the lids did not fit on the coffee cups. There was not any napkins or other condiments that would go with bagels and biscuits.

Room smelled like *********. Shower was cold. Poorly constructed building so you hear anytime someone closes their door or flushed their toilet. You get what you pay for.

The beds were not queen to start with. We had no blankets on the beds only flat sheets. The water barley any hot water. The water would go from cold to hot to come to hot so you had to quickly take a shower. There was only 2 towels in the room that slept 6 ppl. I'll never book with them ever again.

Spacious and reasonably quiet. Not the most modern facilities

There were no towels in the room at the breakfast the next day thay were out of plates and poor selection of beverages

While price was a bit better than other options, it would have been worth the extra cost. This place was incredibly unclear. All the towels, pillows, and blankets had stains of some sort. We slept on top of the sheets because they had the least stains. Didn't even shower because the tub looked so dirty. All I can say is please invest in some bleach.