Hotels Near Stadium de La Poterie in Lamballe

Potentially great place but unfortunately tired and not very well looked after. We have stayed in September 2023 for 10 days in this Gite. The place attracted us due to its location to discover this versatile area, its covered, heated pool and the possibility to charge our car. Not to mention the wifi, which should nowadays be a matter of course nor the comfort of a relaxation mattress as mentioned in several comments. Well, where should we start? Unfortunately, our stay wasn’t just holiday, so when you have to work and the internet connection cuts off at various times of the day is this not helpful. The mattress in our appartement was certainly NOT new and comfortable as in the other Gites apparently. A real shame when you stay longer than the average stay. Thankfully there was a sofa bed, so we could separate…Also that was from a limited comfort. The 3 possible charging points for electric cars are a disappointment, only one works. The lady who works here told us, that if you switch all three on, the fuse trips. Consequently, there is a problem, when the occupancy is high and several vehicles like to use this “new normal” amenity. The pool and shower area is very dirty and has hardly be cleaned in all of the 10 days, I have never seen a toilet without paper, (a dirty nappy was still in the bin during the full duration of our stay). The advertised 29.5°C is doubtable. A certain leftover from COVID times is the schedule introduced to assure a 30 Min. Exclusivity use of the Pool which works relatively well despite some Belgium’s not respecting the house rules. The different seating areas are sweet but why are the cushions so dirty? Therefore less inviting. The surrounding garden and terrace area tired and not well looked after. Which gives you an impression of “after a long season the owners/ staff are as tired as the flower pots”. Completely dried up and not been watered for the entire duration of our stay. Why keeping them visible for guests who pay to stay there? Let’s not get too upset about all the negatives, the area is beautiful and in 10 days by far, you can’t visit everything. Would we come back here? Well very doubtful.

From the ”Saint-Brieuc”, I found it perfect for a few nights, and well placed all this. I was waiting for this night to spend with a companion. I strongly recommend this establishment. I will come back! Thanks to all the team.

Very clean and comfortable hotel

It was very disappointing that when we paid our bill a mistake was made by you in your favour of 306 euros which, we were told, could not be rectified there and then because 'the manager' was not there.. We have spoken to our card company and no credit has gone through yet. Bearing in mind we pay a foreign exchange fee for every transaction it looks like we will be paying for your error. Everything else was fine.

Very disappointed with the service in this hotel. We are staying here for nearly two weeks and the staff at the reception is quite rude when we have an issue like not enough water bottles in the room (they gave us two instead of 4 when we are two adults and two children); phone not working; very small duvet to share for two children; .The children sleeping on the sofa bed have only one very narrow duvet to share and we asked for a second one but the next day it was removed. Our phone in the room does not work therefore we couldn’t call the reception. There is a loud ventilation sound coming from the bathroom which started on the second day. It doesn’t appear to be the A/C as it does not work either. Camille at the reception is very pleasant and polite, so is Yassin. But the rest of the team at the reception is quite rude and instead of telling us they will find a solution or apologize for the mistakes made by the cleaning ladies or issues we have had in the room they decide to argue with us and they say this is your version I don’t have the one of the staff. This type of attitude coming from a manager is even more disappointing. Not professional at all and makes us feel uncomfortable. A manager should not argue with customers but instead make them feel welcomed, safe and understood. The lady in charge at the restaurant in the evening was having a go at the waiters in front of us customers and laughing out loud at their mistakes, sighing in dispair at them. All in front of us. Very very unprofessional. Two of these waiters, very polite and kind to us seemed to be learning and were doing well it seemed, at least they were professional and polite, unlike their supervisor who was diminishing them in fromt of people. Really put us off our meal. One receptionist, a young woman, who did help us with our duvet issue, hardly greeted us when we entered the hotel in the evening. This is a 4 star hotel and very surprising behavior from the staff. She also made the entire reception stink of what seemed to be a humidity issue with clothes. I told her about the smell, unpleasant when you enter the hotel, without realizing the odor actually came from her. She is human but it shouldn’t really happen in a 4 star hotel, when you welcome clients. This morning the actual manager told me his colleague at the reception did not have time to tell me to see my issues with him as she had many other customers to deal with. She could have politely told me, Madam I don’t have to capacity to help you now but I will make sure the manager reaches out to you. This is high season, so there should be more than one person at the reception or at least have the clients directed to the manager immediately for these kind of situations instead of rebuffed rudely. When I asked to have the contact of the direction of the hotel, the manager told me and that after shouting at me down the phone and arguing with me, that he could not provide me with that information and I should write to

L'hôtel est très récent et les chambres sont très confortables et propres. La literie est confortable et la salle de bain spacieuse et très fonctionnelle. Le personnel est très accueillant et très professionnel. Le petit plus : Le restaurant ”La Taverne ” (partenaire de l'hôtel) est juste à côté et vous permet de manger sur place et de ne pas avoir à reprendre votre véhicule. Le petit déjeuner est d'une grande qualité et très varié. Une borne de recharge sur le parking de l'hôtel serait la bienvenue. Il n'y en a pas et c'est quand même étrange pour un établissement si récent comme celui ci. En résumé, tout est parfait et d'un très bon niveau. Je vous conseille vivement cette adresse.