Insel Fehmarn Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Apia
Insel Fehmarn Hotel
563R+29J, Falealili St, Apia, Tuamasaga, Samoa
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When you stay at Insel Fehmarn Hotel in Apia, you'll be in the business district, within a 5-minute drive of Falemataaga – The Museum of Samoa and Robert Louis Stevenson Museum. This hotel is 1.5 mi (2.3 km) from Apia Park and 1.6 mi (2.6 km) from Fish Market.Show More
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3.5/5Cleanliness: 3.5
All 15 Reviews
Amenities
Outdoor swimming poolPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service24-Hour Front DeskLuggage StorageBarTennis CourtRestaurantAirport Drop-Off Service
All Amenities
Surroundings
Airport: Fagali'i Airport
(2.7 km)
Airport: Faleolo International Airport
(31.2 km)
Landmarks: Museum of Samoa
(870m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Standard Room with Garden View
2 Double bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Private toilet
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4
Superior Room
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Private toilet
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6
Executive Room
1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Toothbrushes
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5
Premier Room
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Toothbrushes
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Guest Reviews(15)
3.5/5
Verified Reviews- Cleanliness3.5
- Amenities3.4
- Location3.5
- Service3.5
oldengs
August 31, 2024
Super bad, not worth the price. No free internet, very old hotel, very limited breakfast options. One word: poor!
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Guest User
May 13, 2023
The sheets were stained and blackened. The attitude of the waiter is OK.
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Guest User
July 30, 2024
I've heard a lot of mixed reviews with customer service in Samoa and let me tell you, the service that Insel Fehmarn has provided for me and my parents was by far the best that I've experienced overall in general. From our arrival to our check-in, to our daily breakfast and assisting with everyday need, Patricia and her staff are the best we could ever ask for any hotel need. I am very impressed with the best customer service ever. Thank you Patricia and Insel staff.
Guest User
July 1, 2024
The customer service at Insel was the best we experienced our whole time in Samoa. The buffet breakfast was yummy with a good selection of hot & cold foods. We stayed in the Superior room on the 2nd floor, the beds were comfy, our room was clean, plus the air con & fan work brilliantly which was bliss. The pool is lovely for cooling off in the heat. Overall the place is a bit dated so doesn't look much from the road but they keep it clean & tidy, the laundry was so useful & the gift shop very reasonably priced! The location was great for food stores nearby, Giordano's over the road is the place to go for lunch & dinner, plus there's a massage place 2 doors down which is handy. Highly recommend for value for money
Guest User
June 26, 2024
Hi I had a very positive experience at this hotel, the staff are very friendly and the lady in charge at reception can help you with any questions you may have, she is very helpful. I think it is good value for money considering how close you are to town, you can get a taxi in no time. We had no issues during our stay, rented 2 rooms for a week and also use the hotel transfer to get us to the airport at the end of our trip. I definitely recommend it.
Guest User
March 1, 2024
I recently had the misfortune of booking a hotel room through *******, and I must say it was one of the most horrendous experiences I've ever had as a traveler. Upon arriving at the hotel on the day of my reservation, I was greeted with the shocking news that they had no record of my booking. Despite providing them with all the necessary details and receiving a confirmation from *******, the hotel claimed to be fully booked and had no room available for me. Can you imagine the frustration and inconvenience of being left without a place to stay? I was left scrambling to find alternative accommodation at the last minute, and the only available option was significantly more expensive than what I had originally booked. I strongly advise anyone considering booking through ******* to think twice. Don't make the same mistake I did. Their incompetence and lack of accountability will only lead to frustration and disappointment. Save yourself the headache and look elsewhere for a reliable and trustworthy travel booking service. Note: This review is based on my personal experience and reflects my honest opinion.
Guest User
March 1, 2024
After 60 days at Insel, I can only recommend this as a place to stay, I will be back soon. German efficiency and its heritage (named after an island in the north of Germany) is a reflection in the staff work practises. The staff are friendly, particularly front desk Patricia and team, always addressing by your name and the cleaning staff (Elizabeth on 3rd floor) professional in their excellence to completing their tasks. The room was comfortable, with air con/fan and a good size kitchenette.
Guest User
December 3, 2023
I regret booking here, there are cheaper hotels that are better in the area. The staff are lovely, but the cleaning is horrible. When I checked in there was alcohol can and conditioner on the table next to me bed, used bars of soap and dirty glass. Tired at 3am I just slept and the next day I listed everything that had to be done in my room. The lovely staff did follow through but they were inconsistent. Some days they wouldn't put conditioner, one day the glass was dirty, and one day they didn't refill coffee sachets. There's no sugar or tea in the room. On checkout they tried to charge me for a wifi which I never asked for or used, I told them to rewind the cctv, I have my mobile data I did not need the wifi. Anyways they didn't charge me for it after some resistance from my side. I don't think I'll ever stay here or recommend this place to anyone. Outrigger Samoa is much better I've been told.
247kellil
September 19, 2023
Had an interesting start to my 5 night stay here. Arrived at the hotel at 5am, after booking for the previous night to ensure immediate access to the room, to be shown into a dirty unmade up room. Took about an hour for the housekeepers to arrive and make up the room. The staff were very apologetic both in the early hours of the morning and later that day. The staff are the best thing about this hotel - they are friendly and obliging. The rooms are tired, but are consistent with most Samoan hotels. The provided breakfast was ok, but you need to be at breakfast early to have a selection. The restaurant itself ran out of bread and other things on the menu on the Sunday. The location was ok, about a 30 minute walk to downtown but be aware of the roaming dogs.
Property Policies
Check-in and Check-out Times
Check-in: 13:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$11.12 (approx. NZD 17.51) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 54
When you stay at Insel Fehmarn Hotel in Apia, you'll be in the business district, within a 5-minute drive of Falemataaga – The Museum of Samoa and Robert Louis Stevenson Museum. This hotel is 1.5 mi (2.3 km) from Apia Park and 1.6 mi (2.6 km) from Fish Market.
Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at Peleiupu Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 54 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Wireless internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at Peleiupu Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 54 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Wireless internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.
Services & Amenities
Most popular business facilities
Outdoor swimming poolOff-site
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
Restaurant
Airport Drop-Off ServiceAdditional charge
Concierge Car Service
Car Rental
Currency Exchange
Meeting Room
Business Center
Babysitting ServicesAdditional charge
Wi-Fi in Public Areas
Outdoor swimming pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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