Fairfield by Marriott Inn & Suites Sarasota Lakewood Ranch

This was one of the nice hotels we stayed in. We were welcomed immediately and had quick and smooth check in. The bed and pillows were comfortable, linen were clean. Bathroom was nice and clean. Definitely a place to come back to.

Enjoyable stay Excellent service, great value, comfortable room. Highly recommend!

The staff was very courteous and helpful. The room was very clean both days. Breakfast was amazing, anything you could want. We would use this facility again.

First and last Room was TINY. Shower was dirty. They did not advertise that the property was under renovations.

Wet carpets, poor gym, no fresh coffee or hot rate Property is below average.

Booked and paid for a room for my daughter thru ******* due to her mandatory evacuation for Hurricane Helene. She provided a personal card for incidentals as is normal policy but was charged the full price of the room upon checkout. When contacting the hotel to rectify the situation, she was informed that they would not process a refund until they were able to retrieve the ******* payment card info that the staff member deleted when she checked in. After contacting the hotel numerous times, as well as Marriott Customer Service, a refund for the correct amount showed as pending in her account yesterday (three FULL weeks after her stay). Today that refund is gone and there is a new refund for $20 which does not come close to the cost of the reservation. She continues to communicate with the hotel, but our patience is at an end. The hotel is nice enough, but I cannot in good conscience recommend that anyone stay there. This whole situation makes me leary of using ******* in the future given that this incident has still not been resolved.