Sunny Palms Inn

Poor check-in experience, but beautiful room The hotel was clean and well kept. The only issue I had was that I was a late arrival. I was dropped off by an Uber to find that the office was closed. There was no manager or employee on site. There was a phone number to call on the door. I called that and it didn’t connect to anyone. That was an unsettling experience, a woman traveling alone sitting on the curb trying to come up with plan B. After about 15-20 minutes someone arrived, checked me in, and escorted me to my room. The room was upgraded beautifully and was very comfortable. I would stay at this hotel again. But travelers should be made aware that there may not be anyone on site if a late arrival.

Room was remodeled but missing knobs, noisy, paint damage. Property looks like a cheap motel with half remodeled and half section 8. Reservation was not in system and had to wait for manager to finish arguing with appliance repair person.

This property was unattended. I need to Cal the office number to get the front desk staff which tod me she was in a room. She and another girl that looked like a sketchy individual came out a room. She was unprofessional. There was a big sign in the lobby area about Human trafficking. As she proceeded to take us to the room there were 2 other sketchy people just walking around the property. There were holes in the wall. I pointed them out to her and she looked at me like I was crazy to bring this up. I asked about our check in confirmation and she said they didn't have a printer and that she would email it to me. My husband and I decided not to stay there we felt very unsafe. When I told her she asked why and I told her a number of reasons. Again she looked at me like I was crazy. She then told me I booked us through ******* and paid them that they didn’t pay funny Palm and then I needed to get my money back from *******. I told her to email me a receipt stating that we didn’t stay there so I could show *******. She told me she would email it. Needless to say I never got either emails. I contacted ******* and they gave me half my money back. Do not ever stay at the funny Palm it’s dirty it’s thinks it’s Unsafe.

Person sleeping out side on bench all night. Also the office was always locked so could not get towels or receipt of charges.