Renaissance Orlando Resort & Spa

We had a fantastic three night stay ! Our room was spacious with a small sitting area. Bathroom has separate area to do makeup while someone is showering a big plus . Beautiful pool area & bar to relax in between park days . Staff very helpful & friendly . Will be returning in a week ! Karen Crews

Great stay for the price

In town for a conference. The hotel is recently renovated and the facility is in great shape! The person that checked me in was Ayesha and she was so kind and helpful. The bartender, Karren, In the American Kitchen was great! He was attentive and provided great offsite recommendations. And if you go- try the fried saltines with the pimento cheese!

I’ve stayed here a few years ago when it was B Resort so I knew this property would be fine for my needs. I had a 3 night stay and was out of the room before 11AM each day and returned after 10PM. I never had the need to visit the restaurant, lounge or shops. It was chilly so I didn’t use the pool (never saw anyone else there either). Pros - location, comfortable room and bed, attractive decor. Cons - housekeeping failed to service my room the first day, I called the front desk to ask what should have been included and was told “light service” which meant towels refreshed as well as replacement of other amenities (coffee, toilet paper, etc). I explained that did not occur and was asked if I would like full housekeeping the next day. I said “yes”. I had two beds in the room and was solo so it I still had a fresh bed and 2 clean bath towels to use. Returned the second night at 11PM only to find my room still had not been serviced. I was a bit peeved, but phoned the front desk to report this. Eventually Jessica agreed it was indeed noted for my room to receive full service. She offered to deliver anything I needed (I didn’t, it was late and I wanted to go to bed) so she offered to remove the resort fees )$50/day) which I agreed was a fair resolution. Although satisfied, it does concern me that there is clearly a lack of communication between departments. I’m sure they can correct that. One other issue I discovered was despite paying $28/day for self parking their lots were not key controlled. Simply pull up to gate (entrances and exits both) and gate automatically opens.

Absolutely loved this hotel! My son and I really enjoyed the ground-floor cabana rooms with our own patio next to the pool. The staff were super friendly (special shout out to Gisell and her team at front desk and Ramon in the restaurant!). Also loved the hotel’s interior and exterior decoration, modern yet comfortable. The lobby has a lot of space to relax, complete with a full library of books, magazines and newspapers plus charging stations for computers and cell phones. Definitely the best place to stay in the area, can’t wait to come back!

Stayed over labor day weekend- this hotel is top notch! The front desk staff is amazing, Donna went above and beyond to give us the best experience! She was generous and kind! Our room was amazing; very clean and inviting! The champagne and balloons were a delightful surprise as we were celebrating our anniversary! The pool was great! Kate at the pool bar was super nice! American Kitchen staff was awesome- Karren and Chad were great bartenders! Karren makes the best Mango Margaritas EVER! The Brisket Sandwich is wonderful, we ordered it twice! Disney Springs is a short walk away which was fun to visit too! All in all the hotel is so nice! Very modern and clean and fresh! 10/10