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Lafayette Comfort Inn Hotels

Popular Comfort Inn Hotels in Lafayette

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Comfort Inn Lafayette I-65

Comfort Inn Lafayette I-65

3.9/599 Reviews
Checked in earlier enough to enjoy a swim before bedtime. However, the pool was definitely on the colder side not very enjoyable, no hot tub to warm up in and the sauna was out of order. Beds were comfortable and the room was surprisingly quiet since the highway noise is very loud. I’m giving 3 stars because of the sauna and pool and because of the surprise when I got out of the shower in the morning. I grab a towel to dry off with and it is literally thread bare in several large spots. There’s a sign in the room asking you to tell the front desk if anything is wrong. So, I take the rag of a towel downstairs with me when I go to breakfast and show it to the front desk clerk. She says, “oh sorry. Let me get you a new one” I’m like, “I don’t need one now.” And that was the extent of her giving a crap. No, here’s some free rewards points or let me take 10% off or anything, just “oh, sorry” As we sat through our breakfast, I’m pretty sure we heard “I’m sorry” 3 more times about other things. Sorry doesn’t make things better. I get that places are struggling right now. But there’s No reason to use rags for towels and sorry isn’t customer service. Lafayette has a lot of choices for hotels and rewards or not this won’t be one of mine ever again. Save yourself the disappointment and stay elsewhere.

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