Guest User
June 1, 2024
We always travel to Ischia at the end of May, this being our only holiday of the year. We have chosen this hotel as it was recommended and we liked the idea of the thermal garden in the hotel. We were very pleasantly surprised. We arrived at the main port on the island and were greeted by the hotel driver, who was punctual and professional. We arrived a bit earlier but our room was ready, which was great. Once there we had a tour of the facilities and everything was very clearly explained, with no 'hidden' costs. The Thermal Garden plus the inside pools and SPA facilities are stunning and a pleasure to use. The thermal treatments lady, Anna and the beautician (also called Anna!) were extremely professional and caring. The treatments very effective, all clearly explained and booked in advanced by the SPA manager, Elizabeth, also professional and very accommodating of my needs and requests. We ate in the hotel both at lunchtime in the bar within the thermal garden and for dinner. The food is delicious and plentiful, again with no hidden costs. The bar prices are very reasonable and in line with local bars. Staff there is very friendly and professional, making everything even more enjoyable. Breakfast was fantastic with a great buffet with quality items, dinner has been special every time with local dishes and a great choice of starters. Everything was exquisite and the staff were excellent, noticing preferences and great at advising the best dishes to try, again with no hidden costs. There is also piano bar in the evening, with two great musicians who sing and entertain with great songs, in Italian, and other languages. Beautiful! Overall an excellent experience, we will definitively go back!