Plataran Komodo Resort & Spa

Plataran Komodo Resort & Spa Reviews

Plataran Komodo Resort & Spa

Komodo, West Manggarai Regency, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86511, IndonesiaView Hotel Details
Plataran Komodo Resort & Spa
Plataran Komodo Resort & SpaPlataran Komodo Resort & SpaPlataran Komodo Resort & Spa
Check available rooms for your travel dates
We Price Match
1 night

Plataran Komodo Resort & Spa Guest Reviews

4.7/5
Amazing
76 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(76)
Positive reviews(65)
Reviews with photos/video(35)
Awesome stay(14)
Great service(12)
Awesome rooms(9)
Loved the view(6)
Classy environment(5)
Negative reviews(1)
Guest User
Deluxe Beachfront Residence
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Amazing service by the Plataran team from check in to leaving - best resort I've been to. Highly recommended
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
The pd concept
Exclusive Modern Residence
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
A wonderful and carefully curated hotel that is far from all nearby noise with a staff that makes you feel special, by far the best choice in the area
Response from Property: Dear Panos,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
given gwen
Deluxe Beachfront Residence
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Best hotel in labuan bajo. Great view. Have private beach and aciltivity such as snorkeling. Paddle board. Canoeing. Dinner with unbelievable amazing sunset view. The room has excellent vibe and the smell of aromatherapy scent was great. It was unforgettable moment we had in Plataran komodo
6/15
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Ayuprapna
Deluxe Garden Residence
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Plataran is best place to stay in labuan bajo,,,service and hospitality is number one,,,room is so big,clean superb,smell good
Response from Property: Dear Ayuprapna,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
Yannwild
Deluxe Garden Residence
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Beautiful and spacious room and direct beach access!
Response from Property: Dear Yannwild,We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa.Plataran regards,General Manager
Tamel
Deluxe Beachfront Residence
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 15, 2024
Good food, great service, beautiful room and settings!
Response from Property: Dear Tamel,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service, food, room and the landscape of the resort to experience some of our fantastic sunsets.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
hinont
Deluxe Beachfront Residence
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
This resort is highly recommended. It feels like you are just opening the door to the beach and the sea. (Rooms 107 and 108 are recommended). Each room has a dedicated butler. Don't worry about language problems. The butlers all use WeChat. After we checked into room 107 on the first day, we found strange noises above the room (similar to some animals running around). After informing the butler, he immediately changed our room. The hotel has free activities, kayaking, snorkeling and many other things to do. The service is impeccable, as is the accommodation and the scenery. In short, this resort is my favorite for my overall trip to Indonesia. No one else, next time I come to Indonesia, I just want to stay here for a while!
Original TextTranslated by Google
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Plataran Komodo Resort & Spa and that you felt at home with our dedicated butlers. It’s great to know that you appreciated our free activities, the beautiful views and the use of WeChat to communicate to you.We sincerely apologize for the initial inconvenience with the noises in your room, but we’re glad our team was able to assist you promptly. Your recommendation of Rooms 107 and 108 is greatly appreciated!We can’t wait to welcome you back on your next trip to Indonesia. Thank you for choosing us as your favorite resort! Safe travels until then!Warm Regards,General ManagerPlataran Komodo Resort & Spa
Anonymous User
Deluxe Beachfront Residence
Stayed in Aug 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Aug 18, 2024
The beach has not been cleaned yet, the location is good, a little distance from the pier, but it is quite convenient to let the hotel front desk help book a car for travel.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Albee Zhou
Deluxe Garden Residence
Stayed in May 2024
Travel with friends
56 review
5.0/5
Outstanding
Posted on May 25, 2024
There was a welcome dance and drinks upon arrival at the hotel. The room was large and Indonesian style. I liked it very much. With the manager's consent, we delayed check-out to 1pm, which was very considerate. There are many places in the hotel and the beach for taking photos.
Original TextTranslated by Google
6/20
Response from Property: Dear Albee Zhou,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
Anonymous User
Ecotourism Sanctuary Residence
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 19, 2024
This hotel is great, except that it is expensive. The hotel environment is super good, there is a long pier, there are corals maintained by the hotel, and there are large schools of fish around all year round. The hotel allows free snorkeling, and you can see a lot of fish with a simple snorkeling. The paddle boards and kayaks on the beach are also free to use. The gym is small, but there is one:) The hotel restaurant has great soft couches by the sea. Order some drinks and sit by the sea. It is very comfortable. The hotel has afternoon tea in a different place every day, not necessarily in the hotel, it may be an activity to drive or take a boat out. One day we had afternoon tea at another private beach of the hotel. The environment was great and there were many live shells. The children had a lot of fun playing
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the resort faclities and the landscape of the resort to experience some of our fantastic sunsets.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Guest User
Duplex Pool Residence
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The most satisfying hotel in the 10-day Bali trip, absolutely worth the money! I really like the concept of the hotel's original ecology and traditional cultural protection. The entire hotel consists of only 20 independent small villas, and the number of hotel staff is twice that of guests. We think that compared with other luxury hotels, several points are very good: 1. Full butler service, our butler Diaz is very good, helping us to order four breakfast boxes for the next day's early trip, fruit yogurt Benedict eggs are available, and towels are prepared to send us to the lobby early in the morning; and all emergency services are very good accordingly. After staying, I found that I didn’t have enough cash for the next day, so I asked the guy if he could help find a car. He not only arranged the hotel’s shuttle bus to take us to town, but also accompanied us with the driver to withdraw money and buy sunscreen and bring us back. The three girls traveling alone really felt at ease. Finally, before leaving, the guy sorted out the things left in the room and took pictures for me. After knowing that there was a charging cable in it that was useful, he rode a motorcycle to send it to me at the airport. 2. The scenery of the hotel is very beautiful. I saw the most beautiful sunset in my trip to Indonesia. The beach is within walking distance and the hotel arranges afternoon tea in different places every day. On the first day, it was next to the pier and on the second day, it was on a private beach. The hotel sent us there by boat. Five staff members accompanied the three of us to drink tea and watch the sunset. They also took great photos and then drove us back. 3. There is no need to worry about having nothing to do in the hotel. Paddle boards, transparent bottom canoes, snorkeling, transparent gym facing the sea, bicycles are all free, there are morning yoga classes, and the hotel's snorkeling spot is above a huge coral garden. You can also feed small fish. When we were snorkeling, there was a butler watching on the shore. There were no waves and it was very safe. There is no disadvantage except that it is expensive. I will come again~
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your heartfelt review! We’re delighted that you found your stay at Plataran Komodo satisfying and enjoyed our commitment to ecological and cultural preservation. It’s wonderful to hear about your positive experiences with our butler service, especially with Diaz. We're glad you appreciated our beautiful scenery and the various activities available. Your feedback on pricing is valued, and we strive to provide an ultimate experience that reflects our unique offerings. We look forward to welcoming you back for another unforgettable stay!Warm regards,General Manager, Plataran Komodo
lavina221
Deluxe Beachfront Residence
Stayed in Feb 2024
Couples
18 review
2.7/5
Posted on Feb 20, 2024
I don’t know if the entire Komodo Island is in this situation, but it feels like it was developed relatively late, and compared to Bali’s service industry, the level is still that of a primary school student. The one-day tour booked by the hotel was 13,000 RMB, and 4 staff members treated the three of us. It was pretty good, but it was a bit expensive. If you plan to spend money here, more people will take care of you. Otherwise, the experience may not be as good as some experienced hotels in Bali. It is very wise to choose Ctrip for booking. It is highly recommended to book flights and hotels on Ctrip! Otherwise, if you encounter a serious problem, no one will help you.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you liked the fullday trip to enjoyed experience some of the best destinations in Labuan Bajo.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Guest User
Deluxe Beachfront Residence
Stayed in Jan 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel staff are very enthusiastic. Because the hotel is not very big and there are more than 20 villas in total, I always feel that I can see smiling and welcoming staff everywhere, and rarely see hotel guests. It feels like a private hotel. I stayed in the hotel for three days. Except for one day trip to sea, I spent the rest of the time in the hotel. Each room is equipped with a butler. He will help you solve anything. Breakfast and afternoon tea can be delivered to the room. Except It is not very convenient to get in and out. Apart from the need to charter a car, there are really no shortcomings. Friends who like quietness should choose this hotel.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Rzongailvxing
Deluxe Beachfront Residence
Stayed in Nov 2023
Couples
8 review
4.5/5
Great
Posted on Nov 24, 2023
It's a resort hotel that feels big but is actually not that big. It's on the beach. The environment is beautiful. There aren't many service staff. The rooms are all small villas. The bathroom is big enough to hold a dance party in it, and the sound echoes. Their SPA is very good, and the techniques are very comfortable. We got sunburned while playing in Komodo Island during the day, and when we came back, we had a sunburn repair. The skin no longer hurt the next day, which was great. Their service is not very international. You can understand it as more local. It is not refined enough but is very enthusiastic. Everyone tries their best to consider you and help you. Although their English level is relatively limited, you still can Their great kindness can be felt. To be honest, the catering in this hotel can only be said to be OK. The presentation and cooking techniques are just enough to be eaten. Don't expect too much. The dishes in this area are generally very salty and very sweet, which may be their taste habits. When we checked in, we booked a romantic dinner. The housekeeper and the restaurant staff were busy working on the beach for a long time. It rained during the meal, so they had to temporarily change our room and rearrange it. They sent us another letter the next day. The blessing cake was very touching. Thank you~
Original TextTranslated by Google
6/8
Response from Property: Dear Rzongailvxing,,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Apple_ju
Executive Oceanfront Residence
Stayed in Aug 2023
Family
11 review
5.0/5
Outstanding
Posted on Sep 11, 2023
The sunset is so beautiful! There is a one-to-one butler, and the hotel has many water sports. You will not be bored staying in the hotel. The restaurant charges are also reasonable. If you have the opportunity, you would like to come again. It has its own pier. Those who want to take a day trip can stay here directly.
Original TextTranslated by Google
6/13
Response from Property: Dear Apple_ju,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager