TA’AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo

Ta'aktana Resort impresses with its diverse, delicious breakfast and exceptional staff offering caring service. Guests appreciate the luxurious, spacious rooms and impressive facilities, including a private pool.

Hendrik, our butler, provided exceptional service and he is the angel of our whole Labuan Bajo journey. He was waiting for us at the lobby when we arrived. He constantly checked on us to ensure we were okay. He helped with all our restaurant bookings and, even though we couldn't book the island hopping from the hotel, he found availability from the market so we could visit the Komodo Islands. Hendrik also went out of his way to get Antimo from the local chemist for us and sent aloe after noticing we got sunburnt after a day trip. Even on his day off, he found that the departure pickup was late and he arranged urgent follow-up from the team. I think we could not live without him in Labuan Bajo. Our one-bedroom sea villa was amazing, complete with a private pool. Every component of the room was well designed and thoughtfully built. The housekeeping team was spotless, with letters written to us every day. Special thanks to Eluis, Hofiz, Tona, Chandra. We enjoyed delightful and attentive service from the whole Maiga Bar team every sunset, making each evening a delight and a must-visit. They knew we had a bad experience on the pick-up the second team up, so the lovely team waiting for us and stood by every time to send us everywhere. We had a good time at the Taba for the first night. Jaka and Hendrik prepared a surprise birthday celebration moment for us. The sashimi and rainbow roll were remarkable, as well as the environment. Jaka also elevated our experience throughout the stay by sometimes driving us back to the villa and helping with the breakfast. Umasa had the best satay dishes we had in Indonesia so far. The breakfast at the Leros was outstanding, with the team regularly checking on us and offering daily special dishes. The highlight was the chef keeping chatting with us and offering amazing customized food every morning. The à la carte nasi goreng from Leros is the best we found in Indonesia yet, beating a lot of good restaurants in Bali! Ta’aktana beats my expectations as a new opening property. Although there are some shortcomings, Hendrik is always there to assist us for the whole stay. Not to mention the Maiga and breakfast crew. Ta’aktana organized Christmas Eve activities with Christmas Lights Celemory and Christmas corals and a marshmallow bonfire , which was a highlight of the trip. The destination activities, including the Caci performance, were very informative and delightful.