Teresa Rooms & Suites

Good location, good cleanliness. Empty fridge (at least one paid water even if you are Ligurian). The cleaning lady very late compared to what was agreed 5 days before. She listens to a high volume voice message and I hear Teresa explicitly say "they've been busting my balls since 9.30" referring to us only for having made 2 very polite phone calls. One because the paid garage was very complicated and we didn't understand where to park the car, 2 to report that we left our luggage in the corridor. If this is the spirit of hospitality, it's better not to work in tourism. Too bad because despite the very old building and the fact that you could hear every guest coming and going, the place is convenient for the station. We were the only guests at that time, the voice message was referring to us and it was also noticeable from the embarrassment of the cleaning lady when we thanked her for the kind words. Unfortunately, rudeness towards those who have been accommodating and polite is intolerable.