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Accostage Hotel
4.1/528 Reviews

Accostage Hotel

La Rochelle|0.96km from Stade Marcel Deflandre
La gestion de la clientèle de cet hôtel me laisse perplexe... Pour la petite histoire : nous avons contacté l'hôtel 3 jours avant notre arrivée pour effectuer la réservation et nous avons eu la confirmation que nous pouvions payer en chèques vacances. C'est d'ailleurs cela qui nous décidé dans le choix de l'hôtel ! A la remise des clefs, la réceptionniste nous a une nouvelle fois confirmé que le règlement pourrait se faire en chèques vacances à notre départ (moyennant quand même 5 euros de frais: pratique inhabituelle, peu commerçante, légale ?). Nous avons donc été très surpris le jour du départ de pas pouvoir régler en chèques vacances... Le ton employé pour nous expliquer ce refus a été plus que discutable et très agressif. A aucun moment la réceptionniste ne s'est excusée pour cette erreur de communication et nous a même reproché de vouloir payer en chèques vacances... Entendu lors de cet échange : ”Nous ne sommes pas obligé de les prendre” Le problème dans cette histoire, chère madame, n'était pas tant notre souhait de régler en chèques vacances mais: 1)votre incapacité à tenir votre engagement, 2) à reconnaître votre erreur et 3) tenter de trouver une solution qui permette de satisfaire vos clients... A cela s'ajoute une literie de très mauvaise qualité, une chasse d'eau qui fuit toute la nuit ... Nous ne reviendrons pas et bonne nouvelle l'offre hôtelière rochelaise est suffisamment importante pour trouver des alternatives.

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Top rated hotels in La Rochelle

Searching for hotels near Stade Marcel Deflandre? Compare room rates and reviews to find your ideal stay.
Hotel la Marine, Vieux Port
4.1/572 Reviews
Hôtel très sympa, emplacement idéal sur le vieux port de La Rochelle. Nous avions une chambre côté cour, très calme (petite vue sur le port malgré tout via la fenêtre de sdb et une des fenêtres de la chambre 😄) Chambre spacieuse, propreté nickel et literie confortable. Mention particulière pour la qualité de l'accueil avec le sourire, sympathie et excellents conseils pour les restaurants de la ville. Nous gardons l'adresse sans hésiter pour notre prochain séjour à La Rochelle.
Maisons du Monde Hotel & Suites - la Rochelle Vieux Port
4.2/554 Reviews
We arrived in the dark, wind and rain. However, the lady from reception and valet came outside to greet us, which we appreciated. Very good car parking. The hotel is a lovely building on a street with nice shops and cafes. The hotel bar and lounge area is very nicely decorated with comfortable furniture and there was a fire burning, creating a lovely atmosphere. Our bedroom was large, the bed and pillows comfortable and the shower was great. I was very impressed by La Rochelle and would love to visit in summer. Very friendly and helpful staff. We did not eat in the restaurant but it looked good. Thankyou
Ibis Styles la Rochelle Centre
4.1/579 Reviews
Great location close to all cafés, restaurants and marina. Clean stylish room, comfy bed, good self service breakfast - though at busy times finding a table can be a problem. If you like your window open during the night expect some noise from the surrounding streets. Five minute walk to underground carpark with special hotel rate. Recommended.
Maison des Ambassadeurs
4.4/557 Reviews
I struggle to recognise this as a 5 star establishment. Pleasant enough and in a good location, with friendly staff ready to assist. Sadly the systems and facilities let down the hotel. We stayed 4 nights. The hotel restaurant was fully booked on the first night (we were not warned are advised to book in advance despite contacting the hotel prior to arrival) and it was closed on our second and third nights. We were disinclined to book on our last night. The hotel allows dogs. Fine providing owners do not leave them in the room whilst at breakfast, allowing them to bark constantly and waken neighbours. Breakfast was average and let down by slow replacement of items. The moderately warm but congealed bacon and scrambled egg were not attractive. On the other hand, the kitchen produced two excellent omelettes. Leisure facilities were not used. The steam room and sauna were available but shower facilities were out of action during our stay. Who wants to sit around the leisure area in a sweaty state? The pool was poor and afforded nil privacy. A good, if rather expensive cocktail bar, staffed by a man who knows what he is doing. A good, but again, expensive car parking service. There are no sensible options in this part of town.
Hotel de Paris
3.9/566 Reviews
Great location at the heart of La Rochelle. Everything you must see is from a walking distance of this charming hotel. The only thing missing was the silence from the street right in front of the hotel that can be very busy really early in the morning. Regardless of this small inconvenience I would definitely stay there again!
Hotel Atlantic
4/554 Reviews
We had one night in La Rochelle and my wife had booked this hotel in advance months ago. It's just at the edge of the Old Town, so you need to park somewhere. The location is just perfect a couple of minutes away from the heart of the harbor, packed with restaurants, tourists and a cool street ambience. The hotel had no elevator, by chance we only had a floor to climb up. Good beds, complete bathroom, a new smart TV in the room allowing quick and easy USB movie loading... That's more that we expected for a 3-star hotel. Also, the breakfast was very good! Additional kudos to the front desk manager, very kind and helpful. That's my go-to place in La Rochelle.

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