Estival Park Silmar

If you are from UK, then don't go, clearly they don't like us, they are rude and arrogant, they moved us from a 4 seater in restaurant to a 2 seater, then allowed 2 French people to sit there and didn't say a word, we were half board and for lunch it would cost us €25 each and only allowed water, not allowed any drinks with meals, even all inclusive are having to pay extra for things, rooms don't get cleaned, they make bed and change towels, no kettle in room, have to hire for €18, and a €10 deposit, and not allowed to bring own drinks to restaurant. Trust me not worth the money, looks lovely but its not like the pictures, guys in bar ate nice though, only positive thing I can say.

Fantastic place to stay this was our 3rd time here, staff are brilliant right across the board & work very hard, it’s immaculate everywhere & run like clockwork, we had a beautiful apartment with a huge terrace & each apartment complex have their own beautiful pool & some have small playgrounds as it’s a huge place, there’s also a leisure centre onsite with sauna, gym, massage etc, & racquet ball & indoor pools too, plenty to do for everyone, we saw poolside yoga classes in mornings & kids club & play centre, there seems to be something going on all the time for all ages, the beautiful La Pineda beach is just across the road too. We went self catering this time but half board before & there’s a huge choice of food to suit everyone but if your a fussy eater I would advise self catering & there is a very good little supermarket just outside the complex & another larger one a little walk away, also Bus Plana office is on the corner where you can get your bus cards (brilliant value) for Salou, Tarragona etc. Estival Park is beautiful place, an oasis in the sun, thank you & hope to return soon, Regards The Duffy’s

Recently stayed at this purported 4-star hotel with my family, and I’ll be very honest in this review. The hotel falls far short of its 4-star rating, more like a 2-star at best. We arrived in April amidst bad weather, rain, and wind. Despite the freezing cold in the room, the reception claimed their ventilation system was set for summer and couldn’t provide any heat. With a baby, we resorted to unconventional methods to warm the room, like running the shower for steam. The staff were unfriendly and struggled with English, which was baffling. Asked for extra blankets, received awful ones barely covering us. “All-inclusive” was a joke. No minibar or kettle in the room to heat water for the baby; we had to trek to the bar each time. The all-inclusive package consisted of four dispensers akin to Burger King style, with beverages like Coca-Cola, Fanta, Sprite tasting like diluted water. Besides, there were some nuts and chips available, but shared among 400 people, hardly hygienic. Food was a 3 out of 5, overpriced for what you get. Not worth the expense for a family stay. Additionally, the hotel was incredibly noisy, making it impossible to rest during the day or evening. Non-stop music blared in the courtyard, and there was constant noise in the corridors. If you wanted bottled water, you had to pay for it. Spa access came with a 10 euro charge for a towel. Room cleaning was haphazard, despite their obligation to ensure cleanliness; our room was only cleaned sporadically. The snack bar, advertised as open from 10 to 23:30, was actually only open for a few hours, closing at 6.

We stayed in Hotel 2 which was clean and modern. The staff were really helpful and the daily housekeeping was great. The housekeepers were really nice too! The room was modern and air conditioned. We were all inclusive and had free rein to go between the 3 hotels for all meals, snacks and drinks. There was a great variety of food which was to a good standard, waiters/waitresses were quick to clear tables and clean but could do with popping a smile or two. Evening entertainment was ok but all finished by 22:30. There was a great Amy Winehouse tribute in hotel 3 on night so we chilled there. This is a great place if you’re looking for a “relaxing” holiday which is what we wanted. There’s good local amenities and bars and a regular bus to Salou and Tarragona which was cheap. There is also a market on the car park next to the hotel on a Friday which was quite good. The spa and sports centre was great but would have been better if there wasn’t so many kids splashing about. Overall a really good break away if you’re just looking for a relaxing break and somewhere where you can come and go as you please.

I felt I had to write a review because couldnt believe the negative reviews. We were a couple with a young son (6). One of the best holidays we have been on. We are going again in June 2024. I am not sure what people complain about, honestly. We went all inclusive and it was brilliant. The food every day was very good. Every night was a different themed menu but you also had the old reliables ( pizza, chips, chicken nuggets) I can not understand how "picky eaters" couldn't find something they like. We stayed in hotel 3 and ate there every dinner/lunch/breakfast. The snack bar we found good as well. We found the staff very friendly and attentive, no wait times for dinner and a pleasant experience. The location is ideal, 2 minute walk to the beach, bus stop to Salou centre, Portaventura ,Aquapolis etc. There are 3 hotels and also apartments in the complex. Each hotel has there own pool which you are able to use, it doesnt matter what hotel you are staying in. Two of the hotels have water slides which our son loved (we spent most of our time at hotel 2) . Entertainment at night was very good. The whole experience was just brilliant. Could not fault it. Very quiet and safe area.

Lovely place but at hotel cooked breakfast was always cold entertainment average room was nice clean towels everyday drinks machine was in Spanish but I would score it a 3 star pool area nice beach was nice to it wasn't far

5 of us booked 2 rooms for 9 nights on All inclusive basis with Tui. Resort consists of 3 hotels 1, 2 and 3 plus several separate apartment blocks and is rated 4 star We arrived 10.30pm after over 9 hour flight delay and were dropped off at hotel 3. Very dated tired reception area, given small warm bottle of water an apple and a banana and told no food but snacks in the bar, a bowl of crushed crisps that everyone had handed and plain wafer biscuits. Rooms very worn and dated, one of the beds broke when sat on, this was replaced and the broken one thrown under one of the other beds. Balcony door opened inwards, had to move all beds to be able to get out. These rooms bore no resemblance in size or condition to the pictures on the Tui website. The bar area dirty and tired. As soon as bar closed everywhere plunged into darkness. Went to Tui rep next morning to ask to be moved, said nothing she could do up to the hotel. Eventually after a morning wasted we were told we could move to an apartment, on first glance seemed better than the rooms. Given a paper to sign all in Spanish, asked what it said and told just to exchange rooms. Took photo got it translated, what it actually said is that we will make no complaints or claim against the hotel. Apartment, 1 tired bathroom to serve 5 adults, dirty cracked tiles on walls and floors, graffiti etched into bedroom door, black mould on walls in bedrooms, lounge area and terrace. After a couple of days we noticed our clothing was damp in the wardrobe, water ingress from the bathroom, had to live out of suitcases all week. No kettle or coffee machine and oven broken. Broken drawers in bedroom. Apartment same as rooms more like 2 star We learned during our stay that hotel 3 was to close for full refurbishment the following week. This hotel could be amazing as it's in a lovely place right next to a beautiful beach and few nice shops, bars and restaurants. Would never return to Estival Park we thought we'd booked a 4 star hotel, not 2

The hotel we stayed in was filthy, the rooms dated, dirty and the bed was broken. No tea and coffee facilities, rude reception staff. The room was so small we had to move the bed before we could get out onto the balcony. The pool are was dirty with cracked tiles. This is not at all how the hotel was advertised by TUI. Most pictures were of the spa not the hotel! We were moved to an apartment that was so damp in the bedroom that we could not keep our clothes in the wardrobe. 5 friends sharing the apartment with 1 bathroom. 1 mirror over the sink, no kettle, oven not working and a leak under the sink. Save your money