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Selina la Paz
4.1/536 Reviews

Selina la Paz

La Paz|0.75km from Plaza del Monticulo
On the first night I was in a 4 bed dorm and I was woken up at 4 am by the receptionist and a security guard. They got me out of bed and made me show my room key and guest card, as apparently in their system the room should be empty. Well, I was in the right room and I was taken out of bed without any need, apparently the receptionist registered me on room 307 and gave me the keys of 407. It was very unpleasant and I had a terrible sleep after that. I wonder why they couldn't wait until later to settle the matter. So I went to the reception to negotiate some kind of compensation for the unpleasant situation they had put me through, I suggested a complimentary breakfast (it costs about U$4.50). But they basically replied that they didn't care about the situation and that I could complain wherever I wanted. Selina is not a cheap hostel, so you're expected to at least be treated well, which was not the case. Before this happened, I would easily give it five stars, as it is comfortable, safe, clean. But the way they treated me wasn't fair, they treated me like I was doing something wrong, when in fact it was their mistake. Second night the private room smelled cigarette, I also let reception know but nothing was made. There were some dishes from a previous guest at the door and they stayed there until my check out. Both nights were very noisy. During check out I had to request the refund of the 35bs key deposit they charged me when checking in, but they said it wasn't registered on the system (again another ”system” mistake), so I had to insist I paid, very uncomfortable situation once more. It seems Selina La Paz needs to improve its management. The whole situation will definitely make me think twice about staying at another Selina.

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Top rated hotels in La Paz

Searching for hotels near Plaza del Monticulo? Compare room rates and reviews to find your ideal stay.
Selina la Paz
4.1/536 Reviews
On the first night I was in a 4 bed dorm and I was woken up at 4 am by the receptionist and a security guard. They got me out of bed and made me show my room key and guest card, as apparently in their system the room should be empty. Well, I was in the right room and I was taken out of bed without any need, apparently the receptionist registered me on room 307 and gave me the keys of 407. It was very unpleasant and I had a terrible sleep after that. I wonder why they couldn't wait until later to settle the matter. So I went to the reception to negotiate some kind of compensation for the unpleasant situation they had put me through, I suggested a complimentary breakfast (it costs about U$4.50). But they basically replied that they didn't care about the situation and that I could complain wherever I wanted. Selina is not a cheap hostel, so you're expected to at least be treated well, which was not the case. Before this happened, I would easily give it five stars, as it is comfortable, safe, clean. But the way they treated me wasn't fair, they treated me like I was doing something wrong, when in fact it was their mistake. Second night the private room smelled cigarette, I also let reception know but nothing was made. There were some dishes from a previous guest at the door and they stayed there until my check out. Both nights were very noisy. During check out I had to request the refund of the 35bs key deposit they charged me when checking in, but they said it wasn't registered on the system (again another ”system” mistake), so I had to insist I paid, very uncomfortable situation once more. It seems Selina La Paz needs to improve its management. The whole situation will definitely make me think twice about staying at another Selina.
La Casona Hotel Boutique
4.3/545 Reviews
The hotel is in a good location, 100 meters from the Basilica of San Francisco, about 2 streets on Witch Street, and a few hundred meters walk from the Presidential Capitol. The hotel service is very good, the front desk is very welcoming, and tea snacks are served every day. The restaurant is good for breakfast, lunch and dinner and afternoon tea are good. Basically, dining in La Paz has been chosen at the hotel. The hotel is a historical building remodeled.
Elegance Hotel
4/56 Reviews
La Paz Centro
Very clean and tidy
Madero Hotel & Suites
4.3/516 Reviews
Really very helpful staff who communicated well in English. The location is great and the rooms are beyond expectations given the modest price charged by the hotel. The breakfast was adequate rather than expansive. This suited me because I went on tours and hardly had time to have a huge breakfast. Definitely a hotel that serves your needs as a traveler without a hefty price tag. The central location was convenient and allowed your groups to pick up for excursions
Stannum Boutique Hotel & Spa
4.5/558 Reviews
La Paz Centro
The store's facilities and services meet the needs of four-star hotels. The front desk speaks fluent English! This is really important because everyone in La Paz is not very likely to say... There is something to ask the front desk to help you call taxi to recommend the route you want to play. The hotel also offers spa horse killing and dry cleaning services and room service (although not tasty). The breakfast is generous enough to cater for different needs.
Pan American Hotel
3.9/518 Reviews
While its location is centric, the overall look of it is not the greatest! Outdated basic rooms for a night maybe 2. Breakfast menu is very limited and many of the items do not looked fresh at all! Nearby streets looked quite scary, specially at night, there is sense of not being secure... just my impression as if someone is going to jump out of nowhere... I had a 2 night stay before going to Uyuni and at the end of it, when checking out, the front desk staff was asking in an accusatory tone if I had eaten something from the minibar, which I hadn’t, but they insisted as if I was not telling the truth, the the front desk person went about the amount of towels and the it was “very strange” they left only one when it should have been 3! Once again this was done in a accusatory tone that made me think on offering to open my bags so they could check in wasn’t stealing them! Although I had a reservation for an additional 2 nights, upon returning from Uyuni, I decided to cancel, even losing money from doing it and find a “better” accommodation! I just didn’t feel comfortable being accused like that and no one to rely on for support! Bad experience overall!

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