Guest User
July 10, 2024
Rooms are tiny, renovated in a hurry with cheap furnishing/equipment (glasses are from Ikea). We had to store our luggage in the car as one large-ish suitcase would block the hallway passage for even one person as you will see in the attached pictures. At breakfast, frozen pastries are served (one day they were still frozen in the middle) and the quality of the cold cuts is poor. The breakfast was exactly the same every day (no variation) for our entire stay (3 nights). Service (at the reception) is indifferent and room cleaning inconsistent (one day they forgot adding a water bottle, another day, a towel and the cleaning face wipes and by the third day, we run out of soap- the bottles were far from full when we arrived). On the day we were not given water, I tried to refill my (really small) bottle at the tap at the reception (with flavoured water). A gentleman promptly took my bottle, emptied it and refilled it with tap water saying I am not allowed to fill it there. I did not argue and went in the village to buy water. The spa area is equally tiny and we shared it with a very noisy group of young people on the only day we used it. They were running, laughing and jumping in the pool, splashing water all over. The whole spa experience was completely ruined for us by the yelling group. The staff (completely indifferent) did not care about the comfort of the other guests and did not intervene. The hammam fits about 4 people comfortably and has a very restrictive schedule (3-7 p.m). The positive thing is the hotel’s location, cleanliness and the nice views. On the small balcony, our room had the noise and the smell from the kitchen as it was immediately next to it. The only person who was genuinely friendly was the gentleman serving the breakfast; unfortunately he could not compensate by himself for the rest. The price is huge for the poor quality offered, the service is borderline hostile and I still have blue spots on my leg as I hit myself against the furniture trying to make space for my partner to pass. Will not return and recommend everyone to avoid it.