Hôtel Mercure la Grande-Motte Port

We stayed at the hotel for one night as we’re flying out of Montpelier, the location is wonderful. It’s very easy to find on the front of the harbour with private parking. The bed was comfortable and the balcony perfect to view the harbour and sit to catch some rays. The staff very helpful and nothing was too much trouble. We ate at the restaurant which was superb and delicious. Sadly the hotel itself is a little tired, a few chips in the sides in the room, the carpets are very old and look dirty, the air on didn’t work and the phone looked like it had come from the 90’s. Unfortunately as the air con was not working we got very hot in the night and my husband stupidly opened the balcony door for some air….huge mistake…we became a buffet for mosquito’s! They were brutal and subsequently we got very little sleep.

The most rundown hotel I’ve ever stayed in. Every year they say it will be remodeled. The carpets are disgusting. The furniture and walls are beaten and chipped. I really loved the location and the vue and it seems the staff is doing their best—but you should avoid as this hotel is old and dirty—pathetic quality.

What a dump , needs a complete refurbishment. We paid 190 euros for one night and got a paper cup for tea and coffee . Didn’t even get a teabag the following day . The rooms are old , furniture is chipped and scratched. Never ever staying there again .

This is the fourth time we have stayed at this hotel because of it’s position which is very convenient for us. However, I think it will be the last time. This hotel is in dire need of refurbishment and each time we leave we are assured that this will happen in the near future. The room wasn’t particularly clean…. the antiquated music system was covered in dust as was the side table it sat on. One of the shelves in the wardrobe was broken and leaning 45 degrees. The carpet was threadbare and stained as were all the hall carpets leading to the bedrooms. Breakfast was served we were told from 7 to 10. We arrived at 9.40 but there was no bacon left in the tray. When I asked if they could bring some more I was told no this was not possible. At 5 minutes to 10 we were then informed by a young unhelpful member of staff that the restaurant would be closing at 10. I explained that we were still eating our breakfast but was then amazed when at 10 the lights were switched off and the breakfast items were cleared away. Don’t even think of enjoying yourself by the pool. There is no service and in fact drinks are not allowed here. Such a shame because the staff on reception were particularly kind and helpful.

Very welcoming reception and a super friendly team altogether. Very clean and comfortable rooms even if they do seem to be coming a little dated now. Great location though parking is a squeeze. Very pleasant stay -again.

After a rather fraught time at home a stay in La Grande Motte was just what we needed and the Mercure Hotel was the right place to do it. Our room had a balcony with a wonderful view especially at sunset and everywhere was spotless. The bed was extremely comfortable with cooling cotton sheets. Having a bath rather than just a shower was a bonus plus large absorbent bath towels. We ate in the restaurant twice and were impressed by the standard of the dishes offered and reasonable prices. In fact, we loved staying here. It wasn’t our first visit and I hope there will be many more.