Guest User
February 5, 2022
We arrived at 8:00 p.m. after making the reservation 3 weeks ago, indicating that we wanted a room with a bathtub. What is our surprise, when the lady who attends us arrives (she only comes on days when the receptionists are free), she tells us that our room it is with a shower, we ask you to please change it, because beforehand he tells us that tomorrow customers will enter the rooms with a bathtub, at the end of it all we realize that the lady only knows how to charge and give us the key that her colleagues have left prepared, (staff not qualified). When you get to the room, the icing on the cake arrives, it smells of tobacco (as if they had smoked a carton of tobacco) conclusion, he gives us another room with the key already prepared !!! We will not return !!! And this is the third time we have stayed here!!!
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