Hotel les Nevons

I didn't enjoy the stay at the hotel. The room was clean and very comfortable. The housekeeping staff were friendly and welcoming. The breakfast was not worth €15. You'd have a hard time eating that much of anything they put out. We arrived at the hotel a little early of their posted check-in time. One way that a hotel might make you feel welcome is if the people at the desk greet you warmly, with a smile, and check to see if perhaps the room was available an hour early. What difference would that make? I get it that they have stated check-in times, but with most hotels, they will attempt to find out if your room is available. Not here! The attendant at the desk did not make us feel welcome. She did not check, did not try to make the customer happy. The tone of the check-in was Kafkaesque. If I had to guess, I would bet the employees are warned to follow the policy, no matter what, probably warned to not deviate for any reason, not even to make the customers feel welcomed and appreciated. Maybe the room was ready, maybe not, but checking seems to be a better policy. Later in the afternoon, I went down to the lobby to make a phone call. The chairs in the lobby are adjacent to where the attendant station is, so I walked over to a table near the window in the breakfast area, a bit distant from the check in desk, to sit in an empty area and make my phone call. The desk attendant came over and told me I couldn't sit in that empty area and motioned for me to sit in one of the chairs near her desk. I suppose I could have asked if there was a policy that guests can't sit in the breakfast room near the window in the afternoon, but I went outside to make my call instead. (This was a different attendant, they'd had a shift change.) None of this is over the top, nor a deal-breaker, but neither does it make one feel welcomed, nor appreciated as a customer. It takes the "hospitality" out of the "hospitality industry." So the hotel is fine to stay, if you don't mind the cold, prefuctory atmosphere from the front desk.

Nicely located hotel that is overall comfortable but rooms are a bit outdated. Check in doesn't start until 3:30 pm, before which, the doors to the lobby are locked. They were late to open the check-in, so had to wait outside until someone came to open the door. Besides that, it's a decent hotel and a clean bed.

This is not even a 3-star hotel. It is pretty rundown and a bit depressing tbh. The woman at check in was very professional and helpful, but if one chooses this hotel, it is really only to have a place to put your head at night. Air conditioning did not really cool the room in any appreciable way. It is close to town and restaurants etc. Just manage your expectations!