Renaissance Hotels in L＇Hospitalet de Llobregat

The employees was very helpful and kind! The hotel room was clean and modern. Close to transportation, the airport and centrum. You can either walk 20-30 minutes to the centrum, or take the metro that goes right next to the hotel(10-15 minutes). I bought a metro-ticket that lasted for 5 days and paid about 10 euros. Option to take taxi 5-10 minutes to the centrum. The beach is about 25 minutes by car and cost between 25 to 35 euros, depends on what time of the day or which day of the week. I had a very pleasant stay, and I recommend this hotel!

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

I have been staying in this structure several times and, unfortunately, I was completely disappointed at the last time. In fact, the experience at the reception, usually always unfair, immediately after I have provided my identity card, I ask for payment by card, the employee takes my card and despite returning my name and name asks me to to give him the one with which I booked online, telling me that I had to check my identity, now I wonder, you have my document in your hand, you have my card with which I want to check the room in advance, I am a customer with dozens of nights, why should I show the card I booked with? And if I left it in Italy? It's really unfortunate to be treated as if I were a non-reliable person. We come to the room, in and temperature is intolerable, too warm and a disturbing bad smell, I'm acting the conditioning plant by supporting the absurd noise it was making. After a while I decided to shut off it and go to my job date. When I come back to the evening again, I am very tired of the trip, I simply decide to turn off the conditioning without warning the reception because I should certainly have waited for the maintenance. It was not finished, the room was covered with a layer of powder not worthy of a 4-star structure, but also a pension, the furniture was ruined, smacked, squeezed with the risk of finding some wooden stains. The receptionist has made me clear this, but I am quick and quite disappointing that they have not chosen this structure after so long.

Just for an overnight stay. Staff was very friendly, great location. Great views from the 6th floor, but also some strage noise, water pump or air contitioning in the middle of night, which was a bit disturbing.

Lovely hotel with helpful staff although their command of English is limited! Rooms are nice but only suited to short breaks as not enough space to hang clothes! Air conditioner hardy worked so we were too hot 24/7 unfortunately. The metro is just 3 minutes walk away!

Stayed here for 6 days with my daughter was not the best , booked twin room and paid extra for balcony we were told they had no twin rooms with balcony terrace left only doubles so complained and had to wait over an hour for room to be sorted no issues with room really lovely room and extremely comfortable and very clean. Not very safe if females alone the balcony is not private and anyone can climb over metal fencing due to only at low height . Picture added to this review of terrace/ balcony Rude staff on reception and did not really understand English which made it very difficult to explain, they were short and rude in their manner. Although the cleaning staff was very good with English and really lovely and always said hello . The pool is lovely although we could not use it has it had been taken over by a group of men play fighting in the pool and playing rap music very loud and smoking cannabis so not a nice place to sit and nobody from the hotel said anything to them. Some times the lift and corridors had really strong smell of cannabis which made you feel sick. We sat away from the pool on our own when a foreign looking male came up to my daughter touched her face and neck and said pretty girls, I was so shocked I couldn’t move and was horrified . I went to reception to ask to speak with the manager the male on reception was not understanding anything I said but managed to tell me no manager was there. So I tried to explain what had happened and he said did I want to speak with the man who did it !!!!! I was hoping the manager might do that but I told him to forget it and dealt with it the next day myself when the male was by the pool. Then after putting him straight about touching my daughter another male from the uk came up to me and said he had done the same to his girlfriend WOW. when is this hotel going to sort themselves out you can not have men in your hotel touching up the guests . If it had not been our last day I would of got the police involved but we were going next morning and could not wait. Worse hotel for service I have ever stayed in and will not stay in one of that brand ever again . Shocking service . Even on checkout no goodbye just blank expressions like you get all the time .

I stayed here for two nights in January 2022 as part of a group tour and overall had a pretty awful experience. I faced the following problems at this hotel- 1- The bathroom is open without any door so basically everyone in the room can see you inside the bathroom. This is not an ideal situation for any travelers except couples. Moreover, it ensures that the water from the shower falls into the room and makes it wet. 2- The bed provides no comforter or blanket. So when you feel cold you have to unwrap a brown paper full length cover that does not give any protection at all from the cold. 3- When you switch on the hand shower, the head shower comes on automatically, that too with ice cold water! 4- There is a large counter behind the bed to place items but when you put something on it, you get a loud metallic shrieking noise. 5- Air conditioning in the corridor outside the rooms is set to freezing temperature. 6- Breakfast timings were supposed to be from 7 am to 10 am, but when we went at 8 30 am most of the food was over and nobody was taking an interest in refilling the food. The coffee machine was not working properly. 7- We could hear everything that occurred in adjacent rooms, because soundproofing was poor. 8- We were given two separate beds in spite of being a couple. 9- Finding out which switches operate which lights was very difficult. Moreover on the first day we requested a wake up call which never came! The few positive points are- 1- Close to Fira Metro Station on the Metro Line 9 (4 minute walk) 2- Close to Gran Vía 2 shopping mall (12 minute walk) 3- Friendly and polite staff Overall I think the hotel needs to make a lot of improvements!

Can’t really fault the hotel. Lovely and clean and well located. Unfortunately we got one of our bags stolen out of the boot of the car whilst I was stood right by it. Parked right outside the hotel just to load up. I had 2 children already seated in the car and was stood in between the hotel and the right rear passenger seat. A woman called out to me right outside the hotel front door asking about some cigarettes that were on the floor. I dismissed her but she kept calling out to me and I think as I turned my head towards her someone must have swiped the rucksack from the car. With hindsight I think she had placed a packet of cigarettes on the floor as part of a scam. Not the hotel’s fault but just a warning to others to be vigilant. I knew Barcelona had a reputation for theft but didn’t expect it in this part which is a lot quieter.

On a tourist trip to Barcelona, we chose this hotel as a good budget option. Pros – cost, quiet at night (as in business district), friendly reception staff (thanks Marta). Cons – some way out of Barcelona centre on way to airport but the hotel is 300m from a Metro station and with the excellent T-Casual 10 trip tickets, you can get to your chosen location in under 30 minutes for a low cost