Guest User
January 31, 2023
We have just returned from a ten day holiday at the Flamingo; whilst the Hotel looks nice from the outside and the reception area is smart once you step away from these areas the downward trend starts. Our room was booked as a Superior double, it was definitely not a Superior room - no double bed, just twin beds, bathroom door did not close properly, decoration could have been much brighter and the beds were not changed at all during our stay even though we twice requested the room to be made up; bathroom also not cleaned properly. The corridors were very noisy / echoing, most room doors slammed every time they were closed. The safe in the wardrobe did not have a lock barrel, so even if we had wanted to use it we couldn't. The dining room was like a school canteen - clear your own tables, very loud / noisy / chaotic, tables taken up by large groups. There were non-residents using the dining room who removed large quantities of food at every meal time; wrapping in napkins and placing in their bags. Most of them were staying in the Bonsol Apartments, across the road at the back of the Hotel. L'Estartit is a lovely town and we will return but to another Hotel; this is the first and last time we stay at the Hotel Flamingo.