Kyoto Kita Ward 4-star Hotels

I stayed in a private room with an open-air bath, but as soon as I entered the room, it smelled like cigarettes. I confirmed that this was a non-smoking room, and there was a sign saying no to smoking in the room. I had no choice but to try to ventilate the room for a while, but it didn't work. When I turned on the air conditioner, the smell of cigarettes wafted out from there. I complained to the front desk, but they told me they didn't have a replacement room, so I was left alone. It's as if they only think of us as a money vine that will drop a huge amount of money during the high Obon season. The staff did not come to the room and only apologized over the phone, which felt very dishonest. The cleaning company at this hotel and the way the hotel checks to see if the rooms are in good condition must be very sloppy. In the first place, I question the morals of guests who smoke in non-smoking rooms. As a result, I fell ill and had a terrible experience. Come to think of it, the landlady never showed up. It's fine if it's a cheap hotel, but since this is a luxury inn, there should be appropriate measures against smoking and treatment for guests. No matter how well-equipped the hotel is or how good the location is, this is putting the cart before the horse. It turned out to be the worst stay. I thought I had found a good place to stay, but I was wrong. It's a shame.

Located in close proximity to Kenkun shrine, we urge you to use this private weekend house as a threshold for tourism.

Staff Are very attentive and quick, they are able to assist you in English too if you can't communicate in Japanese. Transport is easy as it is located about 10-15 minutes away from Kyoto Station which has Shinkansen/JR trains/bus available. Given a cozy room with various options of daily cleaning (none/basic/partial/full) main difference being if you want the bathtub to be washed / bed to be made, so you can hang it by your door to notify the crew accordingly.

I choose this hotel because its in the train station and beside metro subway and in front local bus and taxi area for good transportation. Lots food area 😋 Kyoto to osaka rapid train 580 yen about 30 mins travel time . No need for the bullet train save your money. I used jr railpass last year a waste of money . 15 mins travel time thats differences. Get the jr railway pass if your doing a lot of long travel for bullet train and work it out if you need to travel alot. I hope this info will help you out on your travels . Cherrs

One of the best hotels we have stayed in ever! Absolutely stunning design of hotel from Outside to in, layout, attention to detail, all made from natural materials. Location was great, less than 10 min taxi to Kyoto Station, handy for the rainy days we had and heavy suitcases too! There’s even a shop downstairs selling their own brands, unfortunately we didn’t have the time to check it out, but from trying their teas in the room provided, I can tell their products are great! Staff were polite and very helpful. We were even upgraded to a room with a balcony! What a treat. Will absolutely stay here again! Highly recommend!

Don't know why but I fell in love with this hotel. Modern, clean, always with good music and smell, well furnished with wood, concrete, and plants, with a lovely bakery at the entrance, and a fantastic restaurant serving a delicious and abundant breakfast. The room was very well modernly furnished. They offer you many experiences, and even an electric bike to visit Kyoto (that I really enjoyed). The staff was very friendly, even if sometimes it was struggling to talk due to poor English knowledge. It is very close to Higashiyama and Gion, which you can reach by walking 15-20'. The rooftop bar serves excellent cocktails. Additionally, the price is low for the service and the quality offered! FANTASTIC!

Beautiful design hotel in the Gion area. Peaceful at night. Clean and Wider room with amenities provided. Ensuite bathroom in each room. Public bath also available. Helpful and friendly staffs. They are good in English as well. Great service. The location is good. Many many attractions are in walking distance from the hotel. Parcel shipping like yamato is able to do so. Luggage scale also provided at the lobby. Hotel parking just opposite to the hotel building and recommend to note with the hotel in advance. Nice stay in Kyoto!

The terrible check-in service provided by the two front desk staff totally ruined my mood to enjoy in this hotel, despite the man who look like the manager apologized when I checked out. I don’t think I will book this hotel again. We booked two rooms, they managed to give us rooms on the same floor but they mixed up with our keys. The staff at the front desk checked for a few times but still the keys were wrong. When we check out, the receipt was wrong too. We booked a triple room for 3 adults but they only let us have two key cards and didn’t want to provide more even we requested. For those who has young toddler, kindly note there is no bed guard available in twin bed room due to the thick mattress. I was also told that baby cot is only provided for baby between 0-2 and it is “illegal” to be provided for my son who is just 2 and 1m owing to their hotel or whatever policy. I was so disappointed that this five-star hotel couldn’t provide me a way to resolve the issue which I have never experienced in other hotels. Their baby cot is 120x70cm which is the same size as the one in my home. The staff even asked if my son would only “sleep” in it as if he would demolish the cot. At the end I was offered to use the baby cot but they didn’t put it in my room until I asked for it when i returned at night. The hotel could have put more emphasis on details if it is a family-welcoming hotel. We received the welcome pack for kids in the room. Baby stroller was also available at the front desk. Apart from that, kids tableware was nice although not provided at the beginning when we arrived at the restaurant. Anyhow, the hotel has a great location. The food at breakfast was delicious. The hardware in the room was new and clean. The bed and duvet were comfortable. The facilities inside the room can be controlled using an iPad and it was interesting to see a robot delivering room service. The art work at the lobby also caught my sons’ attention to stay.

Generally would like to rate 98/100 to this hotel! 👍🏻Location: Just right beside the subway station! Very convenient to travelers who are not familiar with Kyoto, especially after a tiring trip I just want to get to hotel as soon as possible without any hassles if possible. And the plus point is even this hotel is facing street but it’s quiet and no noise, besides that, along the street go straight down, got a lot of food and shops on shijo high street! 👍🏻Service: Service staff are friendly and professional! They are always keen to listen to your requests and answer your inquiries and follow your instructions accordingly! Surprisingly, they even went extra mile to make their customers more comfortable, I can feel they are taking their pride in their jobs which touches me. 👍🏻Cleanliness and Amenities also on point! The hotel is very new btw. The only 2 advices I would like to mention: 1. For my room type, there is difficulty to fit in big luggage, let alone for 2 persons so in that case please book bigger room. 2. Breakfast choice is quite limited, so if you had high expectation of hotel’ breakfast you might won’t be surprised. I still strongly recommend this hotel to people and will definitely visit it again as I really had a pleasant stay there.

The hotel has complete facilities, is clean and tidy, and has good service. The breakfast buffet is rich and delicious. It is a high-quality hotel. However, the location of the hotel is relatively remote. To access, you need to rely on the hotel's shuttle bus that runs every half an hour or take a taxi at your own expense. More inconvenient.