Tokyu Stay Kyoto Sanjo-Karasuma

Great for multi-day stay. Great cost effectiveness. Great location. Clean and great amenities. Near metro. Near lots of food options. Would recommend to others.

Horrible experience at the hotel. besides the bed and frequently used areas, I can see dust on the walls and corners of the room. The 6 nights no cleaning policy is horrible. The only benefit you get is the washing machine. Bathroom has the old mouldy smell. They assigned my room to another person because I checked in late and I got a shocked when I opened the door that there were belongings inside. The staff were running to me to change the keycard. As it was cold there’s only heat function, I had to open the window for cold air. Price is reasonable for such standards but I wouldn’t recommend if you can’t stand too much dust left over by the past tenants.

Bed was super comfy and bigger than most of the other Japan hotels. Good space to open luggage. Provides PJ too. Service was warm and nice from the moment we arrived. Staff not always stationed at the front desk but someone will assist when you ring the bell.

Great location near subway (2 lines) and only 3 stops from Kyoto station. The view was nice from the 7th floor. Washing machine in the room is a plus. There even is some kind of trousers press in the room. Unfortunately there was no free bed linens change during my 6 day stay. I had to pay for one (not very expensive though). Also the breakfast could be better.

The room size was pretty generous for 4 person family. We had two mattresses and two floor mats. We liked the bathroom and facilities such as bar fridge and kettles. We like the breakfast with a range of food to choose from. We are also very happy with the services. The only drawback I would say is that the floor mat is not comfortable.

Excellent hotel, not big, but also not small. Great location. Friendly staff. Good breakfast. Will definitely come back again!