Garrya Nijo Castle Kyoto - Banyan Group

The environment is very good and the room is great! It's right next to Nijo Castle and the breakfast is great! The staff can speak Chinese and their service attitude is very good. I will come again if I have the opportunity! !

The hotel has a nice design and the service is also very good.

Let me tell you about my real stay experience We stayed in this hotel with two children in two rooms. There are no facilities at all, no swimming pool, no gym, only the public area with sofas in the picture. It is not suitable for families with children or large families. The children checked in on the day and the hotel staff told them not to play with toys on the table, saying that there were complaints from guests. We accepted this and told the children to sit down and receive the toys On the first night we arrived, we went back to the hotel for dinner because of the free dinner provided by the hotel. During dinner, a service staff suddenly came over and said no to the children sitting at their own table Toys cannot be played with. I don't understand why children are not allowed to play with toys when they are sitting quietly at the dining table without disturbing others. The Westerners next door laughed with their children and were not said anything. The attitude of the waiters is very different from that of Westerners. Therefore, it is not recommended for families with children to come here unless you are good at English. The free dinner only has the appetizer, and the main course is two choices of beef and eel, but both are charged extra. Four adults spent more than 900 yuan including 100 yuan service charge, but they were not full. It is better to eat outside directly. It is a gimmick. Communicate with the manager to refund and change hotels. I don't want to be asked all the time that the children can't do this or that, but the statement is that it cannot be refunded. I ate breakfast in the room for the next few days to avoid being asked again. Different treatment. Except for waiting for the bus, I basically don't go to the lobby because it's too small. There is really nothing to eat for breakfast. Everyone orders one portion the night before. The portion is usually large and not enough to eat. The location is not very good. There are no restaurants around. The nearest one is a convenience store that is 5-10 minutes away. You need to take a taxi for more than 15 minutes and more than 100 yuan to go to the central area to find a restaurant. The room is close to the road and it will be noisy when cars pass by in the middle of the night. The advantage is that the front desk staff responds quickly. If you need to find them, they will help you solve it. In general, it is suitable for a pure room stay for one or two people. There is no feeling of vacation. I don't know why I keep recommending this hotel. I suggest that there are many other hotels in the same price range. Don't stay with children. Everyone listen to my advice.

The room is in a good location. It's very relaxing to lie down and watch Nijo Castle. There are many kinds of breakfast, which is a great enjoyment. The front desk lady can also speak Chinese and help call a taxi, which is great

This time was the most serious one. I thought it didn’t matter whether it was expensive or expensive when staying in a casual and high-end hotel. Unexpectedly, except for the good service, there was no other redeeming feature in terms of hardware. First of all, the location. It's not convenient. If you want to go to a convenience store or nearby restaurants, you need to walk for more than 10 minutes. The entrance of the hotel is very hidden. When you arrived, you couldn't find the entrance after walking around twice. The hotel is small and there are basically no public facilities. There is no own parking lot, no fitness room, and no large bathing area, except for a relatively high-end restaurant. Breakfast is included, but if you want to eat better, you have to pay extra. No matter how many nights you stay, only one dinner is included. This is the first time I have seen this kind of offer, and it is not an expensive dish. If you want to eat wagyu, you need to pay extra. The price is expensive and the portion is small. The rent itself is two to three times more expensive than other hotels in Kyoto area. When you book a room on the website, there is a balcony in the photo, but when you check in, you are told that it cannot be used. The view outside the window is the sidewalk across the street. The mattress has no elasticity and the more you sleep, the more it sinks. In the Mini bar, you need everything except water and coffee. Needless to say about the fees and prices. I really want to know why they charge this rent. It feels like a money grab. I have said that I will never stay in a hotel of this group in the future

The hotel is right next to Nijo Castle and close to the subway station, very convenient The service of the hotel staff is also very good. They will help make restaurant reservations and taxi reservations. The only drawback is that there are no convenience stores near the hotel.