Connect Inn Gion-Shijo

Property was in a great location. Apartment was clean. Check in process required going to a different place which was not nearby, this was a bit of a hassle.

The facility was great in all regards, but the room wasn't ready even 30 minutes after checking so I had to wait another 30 mins for them to come clean it and then I spent the entire week trying to access the WiFi and the staff kept giving me the wrong, and different each time, passwords. So that was frustrating. Since there is no staff around, any issues have to be dealt with by email or phone.a couple of phone calls helped to resolve that the room hadn't been cleaned yet, but then the phone wasn't answered when I couldn't access WiFi, so I had to rely on email. That took time and then the two different passwords I was given over the course of 4 days trying to get on, were just wrong (as I was leaving I found the tiny little placard that had the correct password on it!)

This hotel was clean and had a good location. However, the service was basically nonexistent. There is no staff at the hotel and you communicate with them online (sometimes they only write in Japanese so it was stressful for foreigners). They also have additional charges that other hotels don't necessarily charge extra for such as extra towels or late check-out. And the staff is adamant about these extra charges. There is no daily housekeeping and no elevator so if you have a lot of luggage it can be a hassle. This hotel is good if you don't mind not receiving any hotel services and just want a clean place to stay.

Place to collect room card is a different location from the Inn, hence a bit inconvenient and time wasted. However, the room was huge and clean and I wouldn't mind staying there again if I were to visit Kyoto in the near future.

It was nice being so close to all the temples and shrine, but also walking distance from the great nightlife!

Great location near the famous Gion (geisha district). Walking to all dinings, shopping and attractions. Hotel has no front desk and no cleaning crew for the stay. And must wait for the check in time to enter. Or you can drop luggage at a different location. Small room but new and clean. We have four people. All four beds occupy the room. No place for big luggage’s and no elevator. Stairs are pretty narrow so if you have big luggage’s it might be a big difficult. Has a washing machine but in Japanese. So we didn’t use it. Overall we had a pleasant stay and I will probably stay again

Very nice room, newly renovated and clean