Henn na Hotel Kyoto Hachijoguchi

Henn na Hotel Kyoto Hachijoguchi Reviews

Henn na Hotel Kyoto Hachijoguchi

Ward, Higashikujo Higashisannocho, 15, Kyoto, JapanView Hotel Details
Henn na Hotel Kyoto Hachijoguchi
Henn na Hotel Kyoto HachijoguchiHenn na Hotel Kyoto HachijoguchiHenn na Hotel Kyoto Hachijoguchi
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Henn na Hotel Kyoto Hachijoguchi Guest Reviews

4.6/5
Great
88 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.7
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Positive reviews(88)
Reviews with photos/video(32)
Awesome rooms(31)
Awesome stay(30)
Clean and tidy(29)
Convenient location(16)
Friendly owner(15)
Easy to get around(9)
Great location(7)
Anonymous User
Twin Room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 3, 2024
Love those cook dino hotel attendants at the counter and how staff would still be available to assist with check-in. It was a bummer that bottled water/refill stations were not provided and we had to get our own water. That said, location was awesome with two roads to Kyoto station, and the fuss free automated experiences made up for it. Also a plus point to have 7-11 just round the corner.
Response from Property: Thank you very much for your review.But we are sorry about the inconvenience about a bottle of water. And thank you very much for your valuable feedback.We are looking forward to seeing you again.Thank you.
Constance
Twin Room
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on May 18, 2024
Location is good, a 3 min walk from the kyoto station. Got lost in the station again lol — when you exit from Kyoto station look out for the hachijoguchi sign, you should see the hachijoguchi EAST sign as you walk further. Exit from there as it’s the closest to the hotel. The shower water temperature is a little inconsistent, it may suddenly become hotter/colder as you adjust the water pressure but i guess it’s something bearable given the hotel’s location.
Response from Property: Thank you very much for your review. But we are sorry about the shower. There may be many customers using the shower at the same time. Thank you for your valuable feedback
Soo Chuan
Twin Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Good experience with robots check-in. Overall good stay...
Response from Property: Thank you for staying at our hotel and sharing your review with us.We are very happy to hear that you enjoyed the robot check-in, which is a feature of our hotel.We will continue to work hard to ensure that everyone has an enjoyable experience.We look forward to seeing you again.
Anonymous User
Double Room
Stayed in Dec 2023
Friends
5 review
5.0/5
Outstanding
Posted on Dec 23, 2023
superb and worth every penny. very close to kyoto station and other malls, spacious room, good heater function and provides laundry services. very clean as well. you can also store your luggages at front desk for free before/after check out. speedy check in and out too
Response from Property: We will relay your kind comments to our staff, as they will be happy to know that you were pleased with their service.
Antonida
Hollywood Twin Room-Non-Smoking
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Great hotel. We love everything about our stay. Location is just 5 minutes from the station. Very clean and spacious. They upgraded our room free of charge. The had all amenities we needed. And on the top of that two dinosaurs at reception were quite funny.
Response from Property: Thank you very much for your review. We are happy to hear hat all your needs were met during your stay. We are looking forward to seeing you again. Arigatogozaimasu!
Steven_W
Twin Room
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Very convenient to the Kyoto train station and delicious breakfast. Watch out for the dinosaurs at check in!
Response from Property: Thank you very much for your review. We are so happy to hear that.We are looking forward to seeing you again.Arigatogozaimasu!
Anonymous User
Twin Room
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Room was bigger than expected. We got the Phiten foot massager for 500 yen/night which was easily the best add-on ever, saving us from expensive massage fees outside the hotel. Breakfast is simple but lovely. Very near to the main train station and nice malls in the area.
Response from Property: It is wonderful to know that you felt very comfortable with the hotel location, and also enjoyed our breakfast buffet. We are very happy that you were content with the room upgrade as well.
KBSCHAN
Twin Room
Stayed in Apr 2024
Friends
4 review
4.5/5
Great
Posted on May 1, 2024
Hotel situated in a good area which is very close to Kyoto Station that we can catch an early train next morning
Response from Property: Thank you very much for your review.We are so happy to hear that.We are looking forward to seeing you again.Thank you.
Chris
Triple Room
Stayed in Nov 2023
Family
8 review
4.7/5
Amazing
Posted on Dec 3, 2023
Good location. Clean room and cozy but with no water provided.
Response from Property: We are happy to know that all your needs were met during your stay.We will take your comments and suggestions seriously and will use them to further improve our services in the future.
Talvinder
Twin Room
Stayed in Mar 2024
Family
5 review
4.5/5
Great
Posted on Mar 31, 2024
Very nice hotel, walking distance from Kyoto station and helpful staff. Luggage storage facility also available at no extra cost.
Response from Property: Thank you for staying at our hotel and sharing your review with us.Thank you for staying at the Henn na hotel. We appreciate that you took the time to input your valuable feedback.We are very happy to receive your compliments for our staff. We pledge that we will use your words as motivation to make our hotel even more loved by everyone.We look forward to seeing you again.
Easwaran P Kanason
Twin Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
great location and very clean. interesting reception. it is close to the train station
Response from Property: Thank you very much for your review.We are so glad to hear that.We are looking forward to seeing you again.
Anh T Pham
Double Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Very interesting experience with 2 male dinosaurs who checked you in. Room is decent and larger than we expected. Breakfast is a bit boring after a few days but still delicious. It could feel very empty with no staff around and you even keep your luggage in the lobby with a lock, all self-service.
Response from Property: Thank you very much for staying at Henn na Hotel Kyoto Hachijoguchi Ekimae.It is wonderful to know that you felt very comfortable with the Jurassic receptionists. Thank you again for sharing your comments and we are looking forward to welcoming you again.
Desmond
Twin Room
Stayed in Dec 2023
Booked for others
10 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Very good location; convenient to take buses. Very clean room and facilities. Good pub/restuarant on Ground Floor.
Response from Property: It is wonderful to know that you felt very comfortable with the hotel location, and also enjoyed our breakfast buffet. We are very happy that you were content with the room upgrade as well.
Lorraine
Twin Room
Stayed in Nov 2023
Family
4 review
4.5/5
Great
Posted on Jan 9, 2024
Great location and even though there is no staff at the counter, it's still pretty easy to reach them!
Response from Property: Thank you very much for staying at Henn na Hotel Kyoto Hachijoguchi Ekimae.It is wonderful to know that you felt very comfortable with the hotel location. Thank you again for sharing your comments and we are looking forward to welcoming you again.
Bacchusy Awayg
Twin Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 7, 2023
The hotel is very close to Kyoto Station. The hotel room is a bit wide. There are lots of restaurants shops around hotel. You acm easily get the bus and train to all kyoto. My son really love the dinosaurs as a receptionist.
Response from Property: We are very thankful for your kind words, and will promise you to keep providing the best possible service. It is wonderful to hear that you and your family had an enjoyable stay with us.