Fairmont Grand Hotel - Kyiv

My favorite place to stay when visiting Kiev. Staff are always very helpful. First class

Great 5-star hotel, although the standard is not fully met in some aspects. The breakfast, for example, is not very varied, although it is well-stocked. The central location is excellent, making the use of public transportation unnecessary for visiting the city. The room is spacious, clean, and well-equipped with comforts.

My first time back at the Fairmont for more than 2 years. Not many people staying in the hotel for obvious reasons. It was nice to see familiar faces among the staff. Service was excellent as normal. Hope to return sometime sonner than another two years.

I had a nice experience in the hotel. Location is good, there was a view from the room to the river because of kind upgrade. Service is great, all the requests were done fast. I liked the breakfast, but it starts at 08:00 at the moment I stayed there. Special thanks to Roman, who made my experience of the breakfast very good. I stayed in the hotel 2 days, but he remembered my preferences and noticed details. Also people in parking are very nice and helpful. There is restaurant only on the second floor. The service was good, but the choice of food is general with no specific cuisine. Spa works at this time from 10:00 to 20:00, you need to book sauna 1 hour before. I didn’t have time to go there. My experience in Fairmont hotel is good.

It’s a nice hotel.

Brilliant customer service.