Muong Thanh Grand Ha Tinh Hotel Reviews
Muong Thanh Grand Ha Tinh Hotel
QL1A, Kỳ Trinh, Kỳ Anh, Ky Trinh, Ha Tinh Province, VietnamView Hotel Details
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Muong Thanh Grand Ha Tinh Hotel Guest Reviews
4.4/5
Very Good
123 review
Verified reviewsLocation4.5
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(123)
Positive reviews(102)
Reviews with photos/video(22)
Great service(15)
Clean and tidy(12)
Awesome stay(11)
Negative reviews(21)
Andrew Zxiansheng
Deluxe Twin Room
Stayed in 2023年12月
Business travelers
19 review
Outstanding
Posted on 2024年1月2日
Overall relatively sanitary and clean, the service is very warm, but also the best hotel around, there are restaurants to eat. It would be nice if the hotel staff could speak English better
Response from Property: Dear Mr Andrew, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com. Our pleasure is you had a memorable experience during your stay at our hotel. Your truth words have truly inspired us to improve service and do our best, and they have been shared with the whole team at hotel We are looking forward to welcome you back to Muong Thanh Grand Ha Tinh hotel in the near future to enjoy your trip! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in 2024年4月
Solo travelers
1 review
Posted on 2024年4月17日
Too old facility, lack of maintenance, bad smell, no air con at lobby
Overall bad experience for me. Never coming back
Response from Property: Dear Sir/MadamOn behalf of all staff of Hotel, we would like to thank you for choosing to stay at the hotel!In order to improve service quality, we look forward to receiving feedback from our customers and greatly appreciate your feedback and reviews about your recent vacation.We are also very sorry for the problem you encountered during check-in and sincerely apologize for this negative experience. The hotel management board will work with relevant departments to find the cause and find a solution to this problem as soon as possible.Once again, we would like to thank you for your objective reviews and give the hotel the opportunity to fix similar problems in the future.We look forward to welcoming you at Hotel in the near future.Kind RegardsGeneral ManagerPham Tan Oai
Rookie
Deluxe King Room
Stayed in 2024年1月
Business travelers
22 review
Very Good
Posted on 2024年1月26日
Friendly staff and check in and check out was fast. The location was very good for me to and fro to a steel plant
Response from Property: Dear Mr/ Mrs/ Ms.Thank you for your recent stay at Mường Thanh Grand Hà Tĩnh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Byungsu Jeong
Deluxe King Room
Stayed in 2023年9月
Business travelers
58 review
Very Good
Posted on 2023年9月22日
Good enough for biz travelers.
If you have some works for FHS, this hotel is the best choice.
Breakfast is good
But, there are no any restaurant/store nearby.
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com Our pleasure is you had a memorable experience during your stay at our hotel. Your kind words have truly inspired us to continue to do our best, and they have been shared with our related department at hotel We are looking forward to welcoming you back to Muong Thanh Grand Ha Tinh hotel! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
cengiz
Deluxe King Room
Stayed in 2023年11月
Business travelers
11 review
Great
Posted on 2023年11月7日
It's a big chance for whom need to stay close to Vung Ang Port.
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com. Our pleasure is you had a memorable experience during your stay at our hotel. Your truth words have truly inspired us to improve service and do our best, and they have been shared with the whole team at hotel We are looking forward to welcome you back to Muong Thanh Grand Ha Tinh hotel in the near future to enjoy your trip! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in 2023年8月
Business travelers
5 review
Outstanding
Posted on 2023年9月13日
Not bad experiences
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com Our pleasure is you had a memorable experience during your stay at our hotel. Your kind words have truly inspired us to continue to do our best, and they have been shared with our related department at hotel We are looking forward to welcoming you back to Muong Thanh Grand Ha Tinh hotel! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
tuanpham anh
Deluxe Triple Room
Stayed in 2023年1月
Family
18 review
Outstanding
Posted on 2023年3月24日
good service and room facility
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on ***********. Our pleasure is you had a memorable experience during your stay at our hotel. Your truth words have truly inspired us to improve service and do our best, and they have been shared with the whole team at hotel We are looking forward to welcome you back to Muong Thanh Grand Ha Tinh hotel in the near future to enjoy your trip! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in 2024年9月
Business travelers
6 review
Outstanding
Posted on 2024年9月14日
This is my second time staying at this hotel. The lady at the counter has a friendly smile and can talk and answer questions in Chinese. The room is clean and the price of the mini bar optional item is acceptable...
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Anonymous User
Deluxe King Room
Stayed in 2024年9月
Solo travelers
1 review
Outstanding
Posted on 2024年9月10日
Reminder: You need to bring your own charging converter. It is best to practice Vietnamese so that communication will be smoother. It is recommended to bring your own toiletries. There is a Chinese menu in the hall. Just point it out to them when ordering. The restaurant is large, and there seems to be no eggs and milk for breakfast, but everything else is good.
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Guest User
Deluxe King Room
Stayed in 2024年5月
Business travelers
1 review
Outstanding
Posted on 2024年5月29日
The room was cleaned very well, the environment was very good, the front desk service attitude was very good, there was a man and a woman who could speak basic Chinese. The gym equipment was a little old but it did not affect basic exercise.
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Response from Property: Dear Sir/Madam.Thank you for your recent stay at Muong Thanh Grand Ha Tinh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Linh thuy
Deluxe King Room
Stayed in 2024年7月
Couples
4 review
Outstanding
Posted on 2024年7月9日
Checking in at midnight ksan is still enthusiastically supportive
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Guest User
Deluxe King Room
Stayed in 2024年5月
Business travelers
1 review
Outstanding
Posted on 2024年5月29日
The room is clean, with complete supporting facilities and a very good environment.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for your recent stay at Muong Thanh Grand Ha Tinh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Rain VN
Deluxe King Room
Stayed in 2024年4月
Couples
55 review
Very Good
Posted on 2024年4月30日
Ok nothing to say 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
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Guest User
Executive Suite
Stayed in 2023年11月
Business travelers
12 review
Outstanding
Posted on 2023年11月23日
Nice room, friendly staff. The room category I booked was sold out and the hotel upgraded my room for free.
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Anonymous User
Deluxe Triple Room
Stayed in 2023年7月
Family
6 review
Great
Posted on 2023年7月13日
This is a regular place for me to stay when traveling by car. However, after this trip, we will have to reconsider, especially this place will not be included in travel experience sharing articles on groups because it is different from before.
1. The swimming pool is open to local residents, not guests.
2. Surcharge for children under 13 years old (previously there was no such thing in the entire Muong Thanh Vietnam system, only additional breakfast fees were charged for children over 13 years old. Now Muong Thanh Ha Tinh staff responded: Change policy. It's okay, since it's a policy, I'll happily accept it).
3. Chinese experts in the Formosa area rent a lot of rooms, so having breakfast a little late will be less crowded.
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Response from Property: Dear Sir/Madam, The hotel would like to sincerely thank you and be honored to welcome you and your family to use the services at the hotel. The sharing of your experience is the motivation for all hotel staff to strive to bring perfect service to customers. We hope to welcome you and your relatives on your next trips.
On behalf of the hotel,
Manager
Pham Tan Oai