Rezen Hotel Kuitun

The hotel is located in the city center, which is very convenient for dining and entertainment. The room is fully equipped, clean and tidy, the bed is soft and comfortable, and the front desk service attitude is warm and thoughtful. I am very satisfied.

S101 is a good transit station for traveling to Yining. There are many foods downstairs, which is very convenient. Next time you visit, you can stay two more nights in Kuitun. The lady at the front desk is very enthusiastic and nice.

The hotel is clean, the front desk service is serious and patient, it is worth recommending

This stay experience is very satisfactory. The hotel is conveniently located and travel is very convenient. The service at the front desk was warm and professional, the check-in process was efficient, and they even upgraded my room type considerately. The room is clean and comfortable, the bedding is of high quality, the sound insulation is good, and the bathroom is clean and spacious. The breakfast has a wide variety and tastes pretty good. The overall cost-effectiveness is high. There are many delicious foods and night markets in front of the hotel. I will choose here again in the future!

Facilities: The facilities are complete and parking is convenient Hygiene: The room is very clean Environment: There are many restaurants nearby, and you can see the sunset and snow-capped mountains in the corridor. Service: The attitude is very good. When we arrived at the hotel on a rainy day, the security guard came to help us hold an umbrella and carry our luggage.

1 The curtains in the room were broken. I notified the front desk, but they said they were too busy. A security guard came but couldn't solve the problem. Finally, I was given a new room. The TV remote control in the new room didn't work either. Sigh😔 2 One of the dryers seemed to be broken. I pressed the power switch but there was no response. I notified the front desk to ask for help. When I came back from lunch an hour later, I found that it was still intact. I went back to the front desk again, but they said they were too busy. Finally, I asked a security guard, but he didn't know how to operate it. The original laundry detergent was changed to laundry powder, which is ridiculous. 3 The laundry room has neither operating instructions nor a service phone number. I have stayed in a hotel of the same brand in Yining before, and I feel that the service level and attitude of the two hotels are very different! ! 1This can’t be a fake brand.