Top Hotels with Gyms in Kutchan

My husband and I are highly disappointed with Park Hyatt Niseko. We prepaid and booked a stay for March 2023. We subsequently had a conflict with our dates and contacted Hyatt app via the chat function in January 2023 to check if we can cancel or see alternative options. We were told by the agent that we could cancel and receive a full refund of over $2,000, so we went ahead and cancelled and kept screenshots of this conversation. We also called the hotel to confirm and were again told that we will be issued a refund. However, several months later we have not received the refund. We have worked with our credit card company to resolve this, but they were told by the hotel that no refund will be issued as the cancellation occurred within the 60 day window. Yet we have documented proof from Hyatt that told us in writing that we would be issued a full refund. Otherwise we would not have canceled and made alternative arrangements. We are very disappointed by your hotel, and consider this extremely dishonest, deceiving and not al all representative of a reputable and professional hotel brand.

This hotel delivers more than expected! Usually the websites over promise and under deliver however this was the other way around! As others have mentioned rooms are quite small but completely adequate, the only thing we could suggest would be to offer coffee & tea in the room (there is a kettle & fridge). Bathroom has toileteries which are decent quality. Room was warm and thus ski clothes were dried well. There is good storage for ski equipment and a lovely small gym with good quality kit (open 24/7) All staff were very friendly and knowledgable about the area giving good instructions and suggestions for places to eat. There is a shuttle service to the town but it is also a pleasant walk (without ski gear!) The small convenience store on site is ok but a little expensive (although this is independant of the hotel) Breakfast is plentiful, everything fresh and inviting to eat - there is an egg station where you can get eggs any which way. The diner us surprisingly good - a small menu but made to order and like breafast very fresh. The bar does happy hour and some lovely cocktails :) There is a ”common room” whereby you can cook for yourself - this would be good if travelling in a group. Overall a great mid priced (low for the area!) hotel

Love this hotel from the moment I stepped in, gorgeous ambience, great service at reception! Room is expensive for one person stay but worth every penny. Regardless how long your stay is, one room entitled to one time free usage of private onsen (after that is charged) for 45mins. There is free public onsen beside it. Yoga classes are available for sign up for fee. Ski shop Rhythm and Afuri ramen looks great but I didn’t get a chance to visit. Ski storage available but not practical esp for those who rent, as you need to carry the heavy equipment back and forth from ski base to hotel (10min up-downhill walk or take free shuttle). Apt style hotel is well equipped with fridge, microwave, sink, washing machine-dryer, dishwashing machine. Breakfast is great! Toilet and room is spacious and bed is good. I would return!!! Best recommended for families esp those with mix interest besides ski/snowboard. Near to street side restaurants, Lawson is across.

Yvonne and colleagues were all very cheerful and always ready to offer assistance. Very clean and great scent throughout the ground floor and check in lobby. Free ride up to Gondola saved us energy climbing all the way up. Much appreciated for the complimentary upgrade to bedroom suite with city view. As the first stop of our honeymoon trip, my wife and I were delighted and already missing the restful experience!

The best, best and best hotel on this trip! !! The individual is a very demanding person, this hotel is impeccable from service to environment to facilities. The hotel is very new. It has been open for about a year, right next to the snowy mountains, and our room has unbeatable views! !! I like the modern decoration of the hotel! !! The appliances, kitchenware, tableware, etc. are all high-end brands! Bedding and daily necessities are very useful. Although it was not very rare when we were here in the snow season, the extreme service attitude of the hotel staff impressed me and tried my best to solve the problem for me. When I left, Hao dumped 1000yen for the younger brother who carried the luggage. I really liked this hotel

Booked the Hirafu Mountain View Suite. The four-person house was slightly crowded. It didn't look so big in the photos. It was two rooms pulled out by partitions. The hotel is in a good location. The closest base to the Snow Mountain is base, which is a 5-minute walk away. There is a free shuttle bus to and from the hotel. Hotel health and service were in place, the reception staff were fluent in Chinese and English, and there were no communication problems.

It was my second stay this year at the Penthouse. Originally the location and facilities were excellent, and there were many disappointing parts in terms of service, but this time the service was considerably improved. There were still some parts that didn't feel like high-end customer service, but it was considerably improved and I was able to stay comfortably and comfortably. I would like you to put more effort into employee training. For most of our guests, a stay at a resort is a memorable time in their lives, so please make sure that all employees are aware of this fact and provide heartfelt service.

A newly opened hotel, with a strong renovation and new facilities, has the advantage of being able to go straight out from the B1 floor of the hotel to the starting point of the cable car of the family line, then you can take the cable car up and then slide. Base, whether it is going out or coming back is very convenient. The room is quite large, the bed is also very big, there is a washing and drying machine, this is very intimate for the skier, the small kitchen bar facilities are also very complete, there is also a small dining table, eat and drink good. The bed is a bit hard. The sad reminder is that the air conditioner is facing the bed, and the air conditioner is very hot. When you go to sleep, the hot air will stop the people blowing and it will be very cold. The front desk is spoken by Europeans and Americans. Send an e-mail before the trip to ask if there is a need to pick up or not to pick up the ski equipment. The service is very warm and thoughtful. The hotel does not have a restaurant of its own, but the location is very good, there are many restaurants in the door, very close to the supermarket and the place to rent ski equipment. I came to Niseko for the first time and lived in two hotels. I feel that this hotel is very satisfactory despite the small problems, and will come again next time.

Sansui was not yet opened when we make the decision to stay there for our honeymoon. No review was available before we made the booking for 3 nights at the Sansui’s Studio. We don’t know what exactly to expect. Thankfully, we are delightfully surprised. The hotel really delivered a wonderful experience for our first-time visiting Niseko. Upon arrival, we were warmly greeted by the receptionists. They were polite and friendly. Our room was clean and tidy. It is not large but it fits 2 unfolded 30-inch luggages. We have wonderful Mt. Yotei view. We registered private snowboarding lessons via hotel and rent gear in in-house rental shop. I would suggest visitors head down to the rental shop on B/F to complete the fitting process for your gears before the day of lesson. The staff will store your gears in corresponding locker. You will be able to put your gears the next day in no time. The “Ski in ski out” entrance is right next to the rental shop which is very convenient. We really enjoyed the shower and private Onsen after class. Our car was parked in front of the hotel during our stay since the basement park is already full. We had to move our car two times during our stay upon hotel staff’s request due to the limited parking spot. While it was a bit inconvenient, the staff was very apologetic and understanding which I appreciated. I would suggest guests try to reserve a basement parking spot because there is only very few available. We didn’t use the bus service heading to supermarket/ restaurants this time, but we will try next time. We opt to cook for lunch and dinner since the produces and meats are such great value in Hokkaido and Sansui’s kitchen is very well equipped. Pros: Good location near beginner slope, private snowboarding lesson, private Onsen with Mt. Yotei, door camera, USB C power outlet, Germany made ROSENTHAL cups, ZOJIRUSHI kettle, well equipped kitchen with 1 pan 1 pot, dish soap, large HITACHI washer dryer with laundry detergent, Imabari towels, towel heater, ICOR skincare set, rental gears in good condition Cons: Small car park, body wash not suitable for dry/sensitive skin (probably whole Hokkaido), no body lotion I am not sure guests are able to see Mt. Yotei in every single rooms. There are no Mt. Yotei view for selection in official online reservation. I do hope Sansui could maintain the quality when we visit next time.

I stayed for the consecutive holidays in October. When you enter the hotel, you can see Mt. Yotei beautifully in front of the lounge, which is a masterpiece. It is a small inn with 18 rooms. There are two types of guest rooms, Yama no Ma and Mizu no Ma, and this time we stayed in the Mizu no Ma. There was a semi-open-air hot spring between the bedroom, living room, and tatami mats. My impression was that it was spacious and had a lot of closets. However, since it was the room on the Mt. Yotei side, which was the furthest from the main building, the view of Mt. Yotei from the room was subtle because it was a low-rise building. The open-air bath is large enough for 2 to 3 people, and it is a luxury. I was also impressed with the food this time. I ate at the iron plate counter and Japanese cuisine (Japanese cuisine counter) instead of the dining room on both days, but I was surprised that there were two counters at a ryokan of this size. The teppanyaki was delicious, but the Japanese food was very high quality and I was able to enjoy a meal that I can't easily find in the city. It is impression that quantity of breakfast is few (because there are many elderly visitors?) if we say forcibly. I have stayed at Zaborin, Park Hyatt Niseko, Ritz-Carlton Reserve Niseko and this area in the past, but this is my favorite accommodation in this area.