Urban Hotel Minami Kusatsu
Latest booking 8 hrs ago
I stayed with my family for 2 nights for purposes. I chose this one near the station because of the location, but the room is a business hotel type and is by no means large. Is it kept clean? I couldn't deny that the equipment was aging, so I entered the room and there was a spot that was noticeable. Although it is 2 consecutive nights, the card key will not work at 11 o'clock the next day, probably because I booked one night at a time, and an error occurred. I asked the front desk to deal with two stories, but I went to the front desk again without apologizing and went to the front desk again. From the time of check-in, I couldn't feel the service spirit at all at the front desk, and it was clerical. This hotel seems to have nothing to do with that. Because there are usually more people cleaning the room for one night, the aunt uses the entire corridor to spread the used linen in each room, and it is difficult to walk in the corridor. The elevator is also occupied by a linen transport cart around 1100-1300, and it is difficult to get there. It's okay if you just sleep, but it feels a little expensive for that room and service.
44 Reviews