Daitokan

Daitokan Reviews

Daitokan

Kusatsu 126, Kusatsu, JapanView Hotel Details
Daitokan
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1 night

Daitokan Guest Reviews

3.8/5
Good
48 review
Verified reviews
Location4.3
Amenities3.4
Service3.8
Cleanliness3.6
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All Reviews(48)
Positive reviews(41)
Reviews with photos/video(22)
Awesome stay(17)
Convenient location(9)
Tasty dinner(6)
Friendly owner(6)
Negative reviews(7)
LL1031
Japanese Style Room (10 Tatami)
Stayed in มี.ค. 2024
Family
3 review
4.2/5
Very Good
Posted on 1 เม.ย. 2024
I booked half board, but actually it's buffet.. misleading information
Response from Property: Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. Kusatsu Onsen Daitokan front staff
WONGART
Japanese Style Room (10 Tatami)
Stayed in ธ.ค. 2023
Solo travelers
17 review
4.5/5
Great
Posted on 18 ธ.ค. 2023
If you want to experience authentic Japanese tatami-style accommodation and stroll around in traditional yukata, this is a great choice. The hotel is conveniently located near all the hot springs, and accommodations here include a rich dinner and breakfast. It’s highly recommended for families or couples traveling together. I highly recommend it!
Response from Property: Thank you very much for using our hotel this time.We are glad that you were able to relax and enjoy your stay.We will continue to work hard to ensure the satisfaction of all our customers.We look forward to seeing you again.KusatsuOnsenDitokan Staff
YuCheng
Japanese Style Room (10 Tatami)
Stayed in ก.พ. 2024
Family
1 review
3.2/5
Posted on 5 ก.พ. 2024
The location is perfect, the instruments and rooms are outdated, and the important *not traditional Japanses style and not western style* The people barely speak English is fine, we'll respect that. But the expense is too high for everything. 1 room 529 usd per night. I must say the attitude of people are good as normal Japanese people.
Response from Property: Thank you very much for using our hotel.We are glad that you enjoyed your stay with us.We will continue to work hard to make the hotel even better in the future.Thank you for taking the time out of your busy schedule to post.looking forward to seeing you coming againKusatsuOnsenDaitokan Staff
Guest User
Japanese Style Room (10 Tatami)
Stayed in ต.ค. 2023
Friends
8 review
2.5/5
Posted on 6 พ.ย. 2023
WASHROOM IS DIRTY AND OLD, NO FACILITIES.FOOD IS FAIR.
Response from Property: Thank you very much for using our hotel.However, we apologize for the inconvenience caused due to the lack of cleanliness.We will continue to strive to be a better hotel in the future.Thank you for taking the time out of your busy schedule to post.KusatsuOnsenDaitokkan Staff
Guest User
Japanese Style Room (10 Tatami)
Stayed in ก.พ. 2023
Family
2 review
4.2/5
Very Good
Posted on 13 ก.พ. 2023
Nice view at the window. Near the onsen just walking distance. Delicious food breakfast and dinner. Staff are also nice.
Response from Property: Thank you very much for using our hotel this time. In addition, all the staff are very happy to receive many compliments. Words from customers are more encouraging than anything else. We will continue to do our best to satisfy all of you. looking forward to seeing you coming again. Kusatsu Onsen Daitokan Reception
Au
Japanese Style Room (10 Tatami)
Stayed in ม.ค. 2023
Family
1 review
3.5/5
Posted on 17 ม.ค. 2023
The hotel is kind of old and not very clean, especially the onsen, not clean with mold. Location is perfect and staff very helpful.
Response from Property: Thank you very much for using our hotel this time. However, we apologize for the inconvenience caused by the lack of cleaning. We will check with the cleaning staff once again and try to improve so that this does not happen in the future. Among them, I am very happy that I was able to receive warm words for the staff. Thank you for taking the time out of your busy schedule to give us your valuable opinions and impressions. Kusatsu Onsen Daitokan front desk
Guest User
Japanese Style Room (10 Tatami)
Stayed in ส.ค. 2023
Family
4 review
3.5/5
Posted on 16 ส.ค. 2023
It’s a nice experience to stay
Response from Property: Thank you for using Kusatsu Onsen Daitokan. We will use your feedback to improve our services in the future. We are looking forward to seeing you again.KusatsuOnsen Daitokan Staff
Guest User
Japanese Style Room (10 Tatami)
Stayed in มิ.ย. 2024
Couples
5 review
3.7/5
Posted on 20 มิ.ย. 2024
The room is Japanese style, and the size is good in Japan. It is a few dozen meters away from the center, and it is very convenient to go downstairs to eat and drink. There are buses to the station. Of course, it is not far to walk. The most recommended breakfast and dinner are good, buffet, with more varieties. The big bath is on the first floor of the hotel. Although it is a bit old, the hot spring is really good.
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Guest User
Yubatake Side Japanese Style Room (10 Tatami)
Stayed in เม.ย. 2024
Family
9 review
3.7/5
Posted on 14 เม.ย. 2024
The best value for money. Some places are relatively old, but there are also many updated equipment! The public bath is big enough so you won’t be pinched! There is only one source of water in the museum, but there is a shuttle bus to another hotel to soak in another source of water! There is a buffet in the morning and evening. In the evening, the tempura maitake chef will continue to make my favorite tempura!
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Response from Property: Thank you very much for staying at our hotel a few days ago. I appreciate you expressing your appreciation to our staff. Our goal is to further improve our services. We will continue to promote better services in the future. We sincerely look forward to your next visit.
Congbuyouyu
Yubatake Side Japanese Style Room (10 Tatami)
Stayed in ก.พ. 2024
Solo travelers
50 review
4.2/5
Very Good
Posted on 6 มี.ค. 2024
The room is large, the air conditioning and heating are sufficient, and the location is very good! Right next to Yubatake, you can see it outside the window. There is a free minibus that can be delivered to Kusatsu Onsen Bus Station.
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6/12
Response from Property: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. We will continue to promote better services in the future. We sincerely look forward to your next visit. Kusatsu Onsen Daito Building front desk staff
Guest User
Yubatake Side Japanese Style Room (10 Tatami)
Stayed in ม.ค. 2024
Solo travelers
73 review
3.5/5
Posted on 28 ม.ค. 2024
There are times when the Japanese are not strict, but it really shouldn’t happen in Japan’s hotel industry. Don’t you know what you do? I originally booked a room with a hot spring view, but when I checked in, I was given the wrong key due to a mistake at the front desk. Because I had been out for a day, I checked in at 3pm and went in to rest. When it was almost 6pm, I opened the curtains and wanted to turn on the hot spring view (Yubata's night lights), but I only saw the windows of other people's buildings. I felt like there was something wrong with the room. . Let's go downstairs to eat first. It turned out that the room was indeed wrong and the restaurant had to verify it for a long time. I was asked to wait while I went to receive other guests for dinner. They waited a few minutes before letting me in. After dinner, I went downstairs and asked at the front desk. I was indeed given the wrong key. I mistakenly gave 401 instead of 410. The front desk also gave me the key to 401 and asked me to stay wherever I wanted. I couldn't laugh or cry, so I went to room 401. , because they were not prepared and the room was extremely cold (there was no electric heater in advance), I had to return the key. This time, the two hotels in Kusatsu Onsen had different problems. They are famous places but the service is really not flattering!
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Response from Property: Thank you very much for using our hotel. All staff will continue to work hard to make the hotel better. Thank you for taking time out of your busy schedule to post. Kusatsu Onsen Daito Building Staff
Yangzi715
Yubatake Side Japanese Style Room (10 Tatami)
Stayed in ม.ค. 2024
Couples
26 review
4.0/5
Very Good
Posted on 19 ม.ค. 2024
The location is very good, the breakfast is also good, but the house is too old, the quilt is too short, and the toilet is too small. The attitude of the house is not bad. There are a lot of bath clothes that can be worn out. Taking a bath is average. It is better to use a public bathroom outside.
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Response from Property: Thank you very much for using our hotel. Thank you again for providing us with your valuable feedback despite your busy schedule. All staff will continue to work hard in the future. Kusatsu Onsen Daito Building Staff
Guest User
Japanese Style Room (10 Tatami)
Stayed in พ.ย. 2023
Family
17 review
5.0/5
Outstanding
Posted on 4 ธ.ค. 2023
The hotel has an excellent location, right next to Yubata. The room is quite big. The hot spring is nice! Dinner and breakfast are all buffets.
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Yusutingtangdao
Yubatake Side Japanese Style Room (10 Tatami)
Stayed in พ.ย. 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on 22 พ.ย. 2023
Very, very satisfied. Although it is a bit old, it is very clean and the breakfast and evening buffets are also very rich.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We are glad that you were able to relax and enjoy your time with us. We will continue to work hard to make our hotel better in the future. Kusatsu Onsen Daitokan Staff
Guest User
Japanese Style Room (10 Tatami)
Stayed in พ.ค. 2024
Solo travelers
11 review
1.0/5
Posted on 18 พ.ค. 2024
The room was like a **. I didn't sleep all night. I slept for a while at dawn. There were crying sounds coming from the ceiling, knocking sounds coming from the wall, and the floor also made noises all night. I didn't know what happened until the next morning. It seemed that it was a Chinese who drove a 408 and drove the back seat to the side. The key point was that there was scaffolding and safety nets on the side wall. The wind was strong that night and it made clanking sounds all night. Don't go to this place. It's a rip-off.
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