La Vista Kusatsu Hills

Pros: 1. The room was incredibly spacious, with 4 beds even though we were only a party of 3. The mountain view from the room was fantastic! 2. Overall cleanliness was good. 3. Excellent location near Yubatake, where local shops and dining options are plentiful. 4. The private onsen was amazing, with a convenient button to refill hot water into the tub. 5. Special afternoon and evening times offered free food at the lounges, including ice cream, turnip soup, sausages, noodles, and special amenities like complimentary interdental brushes and facial masks. 6. Hotel staff provided excellent and efficient service. 7. Dinner was a delightful 7-course meal, with each evening featuring a different menu. 8. Breakfast was quite good with a decent variety. 9. The complimentary parking area was spacious with plenty of spots, located right next to the hotel entrance. Cons: 1. There isn't much to criticise about the place. Perhaps the breakfast spread could vary slightly each day.

No towels are provided in the public hot spring places and needa to bring from room to the onsen spot. Asked the staff about the routes from Kusatsu to Shinjuku and they have no clue at all. Finally got one English speaking staff told us that theres direct bus from the station to Shinjuku. Asked again whether advanced booking of the bus tickets are needed and the staff said it’s not necessary. We ended up the next day missed two earlier buses coz they were already full and we were reluctant to have 2 times transport changes by asking the tourism information centre. Barely staffs can speak and understand English well. However, the French set dinner are really nice and out of our expectations.

Hotel not good for big group family travel with minibus.

The room is excellent. I can hv hot spring inside the room.