Otel Carpediem Gold Kuşadası

Très déçus par cet hôtel ! Nous avions réservé des nuits avec petit déjeuner inclus. Vu les distances longues entre l’aéroport et Kusadasi nous avions demandé à l’hôtel est ce possible de nous rembourser car nous ne passerions pas la dernière nuit! Nous partirions un jour avant pour nous rapprocher de l’aéroport. Le réceptionniste a vu avec son manager qui lui a dit que ce serait possible. Il a ensuite promis qu’il préparerait le petit déjeuner pour nous le lendemain car nous partions très tôt à une de nos excursions. Le matin : pas de petit déjeuner, un autre réceptionniste de nuit n’est pas informé de cette promesse. Il a tout fait par la suite pour qu’on ait quelque chose. Mais le manque de sérieux du manager et du réceptionniste font que je ne recommande pas cet hôtel. De plus, l’eau dans la salle de bain est salée. Petit déjeuner très sommaire avec des aliments avariés.

First of all, I liked that the hotel is new, luckily for me :) The hotel is clean and beautiful, the rooms are hygienic, the staff is smiling and sincere, thank you to the owner Mehmet Ali, the open buffet breakfast is amazing, menemen and hot crispy pastries as a hot starter :) The pool and garden of the hotel are also sufficient and polite compared to the hotel, I was satisfied, thank you carpediem family

I give this hotel 1 star before I have ever been there. The reason is this: Although we called 2 days in advance and made a reservation from an employee named Mehmet Ali, they called us while we were on the road and said that there was a plumbing problem in our room and that they could not give the room to us. However, as I wrote, we were about to arrive at Kuşadası. Since we said "Okay, solve the problem, we will give you leave until 8 in the evening", they called again about 1 hour later and said that they had sold the room to someone else :) Even though we talked on the phone many times and told them to arrange another equivalent hotel for us, they said that they could not do this, they talked to the hotel next door and the hotel next door also said that they had sold the room to someone else :) They said it was full. When we explained that this was not our problem, they stated that we did not pay a deposit when making the reservation, but we were not charged any fee, which we did not trust, so we called and confirmed that the room was reserved many times. And we rented a room at the hotel next door :) They are a business that has no idea about business, that victimizes the customers who made a reservation, and whose operations will probably end in a fiasco within a few years. The one with gold writing on a black sign thinks that it will provide superior service, but if you are incapable of even making a reservation yet, I recommend you not to enter the service sector at all. I have never seen a more disgraceful business, and I'm glad I didn't, who knows what mediocrity would happen inside.

Öncelikle oteli beğendim otel yeni açılmış fiyat performansına göre tercih edilicek bi yer odalar tertemizdi çalışanlar güler yüzlü açık büfesini beğendim yemekleride güzel temiz bir otel ilgi alakalılar beğendim tavsiye ederımm teşekkürler

Öncelikle otel odaları tertemiz ve yeniydi ön önemlisi benim için hijyen olması Bunun Karşılığında aldım otel yeni kahvaltı Açık büfe ve çeşitliydi Ara sıcak olarak kahvaltıda menemen ve sıgara böreğine bayıldım çalışanlar güler yüzlü oteli kendine ait havuzuda mevcut teşekkür ediyorum Carpediem ailesi

İş için kaldığım bu otelde hiçbir problem yaşamadan ve oldukça ilgiyle karşılaştığım için mutluyum kahvaltısının çeşidi oldukça iyiydi havuzu temizdi gerekli ilgiyi gördüğüm için işletme sahibi ve resepsiyondaki arkadaşlardan da teşekkür ederim