Guest User
July 29, 2024
I arrived at the hotel after twelve o'clock in the evening and gave my ID card to the front desk to check in. The room card was given to me within thirty seconds. I was wondering at the time why it was so fast. There is no authentication either. At that time, the front desk specifically told me that the room was on the fourth floor. When taking the elevator, it is clear that the 3rd and 4th floors are e-sports hotels. It seems that the hotel I booked is not an e-sports hotel. After entering the room, I saw that the environment was completely different from what I booked. I called the front desk and asked to change the room. It was different from the one I booked. The front desk said that the room was fully booked. After all, I didn't bother with the front desk at that time. After turning on the lights, there was actually a self-service vending device for adult products on the table. I went out to play with my children, and I was really speechless. The soundproofing of the room was very poor. The room I was assigned had a heating and ventilation pipe right next to it, which made it extremely noisy at night. The bath towels and towels in the room are all embroidered by New Territories E-Sports Hotel, and the toiletries are from Yishang Hotel. The next day I had nothing to do but check out the Ctrip hotel. This e-sports hotel only costs over 200. I booked a city view room on the 5th to 7th floors. What's even more annoying is that when I handed my room card to the front desk of the hotel when I checked out, the front desk said that this is a hotel on the fourth floor and not your hotel. Integrity Integrity Integrity
Does your hotel still have basic integrity? Deceiving consumers.
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