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Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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Delicious breakfast(86)
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Negative reviews(2)
Guest User
Superior Double Room
Stayed in Sep 2023
Solo travelers
28 review
5.0/5
Outstanding
Posted on Oct 15, 2023
This hotel is pretty new so very clean and neat.
Staffs are all kind and breakfast was delicious.
Early Check In was possible so I could enjoy after night train.
Response from Property: 感謝您的認可,我們前台的小夥伴一定會再接再厲的,保證不驕不妥,堅持初心,您要知道您走後小如會想您的,記得下一次一定要來看一看小如喲~
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I have to say that it was the wind and sand in Kuqa that drove me into the hotel🏨. Sandstorms can happen here at any time. It is better to choose to stay in a hotel. This hotel is newly opened, clean, and the service is good. The front desk service is very attentive. The Xinjiang girl is very beautiful. .
Original TextTranslated by Google
Response from Property: For those beautiful encounters, do not write about parting, but only for warmth; for those passing years, do not remember the vicissitudes, only the true feelings; Xiaoru is honored to meet you, and Xiaoru will warm you with all her heart. I wish you success in your work! Have a good mood every day!
Xiaoxiaozi
Superior 2-bed Room
Stayed in May 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Jul 3, 2024
This is the second time I have booked Homeinn Hotel during my trip to Southern Xinjiang. The room is large and well-equipped, clean and sanitary, and all the staff are very welcoming. The breakfast was also very rich and delicious. In the afternoon, local red apricots were served, which were very sweet and delicious. Stayed for 2 nights. On the third day, we set off early on the Duku Highway and couldn't make time for breakfast. The hotel prepared snacks for us, which was very considerate. Beautiful Xinjiang, I will come again next time, and Homeinns Hotel will recommend it to friends who come to visit.
Original TextTranslated by Google
6/9
Response from Property: The breeze stirs the happy heart, and the lights sway the look of happiness; the quiet night lets unlimited reveries fly; the true concern knocks on the door of friendship; every wish makes infinite beauty: Officials , Xiao Ru wishes you to be happy every day and enjoy today!
Lunshanqianbishaofusihaimufazheng
Superior Double Room
Stayed in May 2024
Family
11 review
4.2/5
Very Good
Posted on Jul 2, 2024
The overall health, environment and facilities of Home Inn are good. The only thing I want to talk about is the waiter named Ipalguli. Her service attitude is so bad. Asking a question feels like she is worth millions. She is irritable and unreasonable. , he didn’t even say hello when he walked in, he kept a straight face, I have never seen a waiter with such poor service!
Why do I give 2 points for service? Originally I only gave 1 point because the other waiters at the front desk are very good, especially the security lady, who provides warm service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant person in charge to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you.
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Family
7 review
1.0/5
Posted on Aug 2, 2023
The service is poor and the supporting facilities are not up to date. The electricity was cut off four times in one night. Most of the breakfast dishes were empty and cold after 9 o'clock in the morning. I told the front desk but the attitude was not good. This is the worst accommodation all the way. 😖😖😖
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant person in charge to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you.
Response from Property: 尊敬的客人,非常感謝您的滿意評價,這對我們團隊來説是最大的鼓勵與動力。很高興您的庫車之行在如家得到了完美的體驗,包括房間清潔、服務態度以及接送機服務都達到您的期望。我們深知“細節決定成敗”的道理,在未來的服務中,我們一定繼續秉持“以客為尊”的原則,不斷提升服務水平。對於您特別提及的司機服務,我們已將其視為我們的驕傲,他們嚴格遵守準時原則,確保每位客人的出行體驗順暢無憂。再次感謝您的認可與推薦,期待您下次光臨,如家將繼續為您提供温馨如家的住宿體驗。
Response from Property: 感謝您的讚賞與選擇!我們深感榮幸能為您提供滿意的服務與舒適的住宿體驗。對於您的寶貴意見我們深表感激,並承諾將分享給團隊以表彰他們的卓越表現。關於早餐種類的反饋,我們正積極考慮增加更多樣化的選擇以滿足不同顧客的需求。再次感謝您的好評,期待您的再次光臨並繼續為我們提供寶貴的建議。如果您還有其他需求或建議,歡迎隨時聯繫我們,我們的團隊將全力以赴提升服務品質。祝您生活愉快,旅途順利!
Response from Property: 尊敬的客人,非常感謝您對我們酒店的肯定與支持!您的滿意是我們最大的榮幸。針對您的反饋,我們很高興得知我們所提供的房間質量、服務以及與前台的良好互動都達到了您的期望。關於您的“停車場也很大”的點評,它不僅體現了酒店對停車便利性的重視,也是我們致力於為每位客人創造便捷、無憂體驗的一部分。我們深感欣慰,每一處細節都能得到您的認可。您的推薦對我們而言意義重大,我們將繼續努力,不斷提升服務質量,以更貼心、專業的服務迎接每一位到來的客人。期待在不久的將來再次為您提供更好的體驗!
Response from Property: 感謝您的誇讚與支持!我們非常高興您對房間設施、服務態度與便利位置感到滿意。特別感謝您提到前台在您晚歸時提供的貼心服務,讓您的旅途更為舒適。我們會將您的反饋分享給全體團隊,激勵他們繼續保持優秀表現。如果您下次經過此地,我們誠摯邀請您再次光臨,繼續享受我們的服務。再次感謝您的選擇與好評,期待您的下一次來訪!
Response from Property: 非常高興您能喜歡我們的裝修與床品,舒適體驗是我們不懈的追求。早餐種類豐富,尤其那碗麪能得到您的認可,我們深感榮幸。關於停車位和保安000108的出色服務,您的肯定是對我們的鼓勵,我們會繼續努力。感謝您提及龜茲魏晉古墓遺址博物館,它確實是瞭解當地歷史文化的好去處。期待您再次光臨,體驗更多温馨與美好。
Response from Property: 非常感謝您的好評與分享,我們感到非常高興您在這次的住宿體驗中感到舒適與滿意。我們特別高興聽到您對早餐麪的讚賞,這是我們的驕傲之一。至於房間與衞生間的小巧,我們理解不同人羣對於空間的偏好不同,您的反饋提示我們會繼續優化設施。特別感謝您對不銹鋼晾衣桿的點贊,它的設計目的就是為客人的便捷考慮。希望您有機會再次光臨,我們期待為您提供更優質的體驗和服務。再次感謝您的反饋,每一條都對我們非常重要。
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Nov 25, 2024
非常非常好乾凈利落,總枱專業,設施設備高端大氣上檔次,衞生乾淨,環境非常好,早餐也很好,
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Response from Property: 感謝您的精彩點評!聽到您對我們的認可真是太棒了,特別是對我們專業服務和高品質設施的喜愛。期待再次為您服務!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價。對於您提到的距離巴扎稍遠及輕微氣味的問題,我們表示歉意並已立即採取措施以改善情況。我們將在酒店入口處增強通風設備及日常清潔頻率,確保客人踏入的一刻就能感受到清新。關於房間面積大小,我們當前確實提供的是標準大小,若您有特殊需求,如雙人套間或豪華套房,我們將在資源允許下全力滿足您的住宿需求。至於早餐,我們會持續豐富種類,提升品質。對於您的建議和指正,我們會極為重視,並鼓勵這樣的反饋,以助我們持續進步。如果您近期再來庫車市,我們誠摯邀請您再次光臨,讓我們有更多機會為您打造賓至如歸的體驗。再次感謝您的反饋,期待您的下次光臨!
Response from Property: 感謝您的反饋,很高興您對我們的停車設施、安全團隊、接待服務以及與周邊美食的便利性表示滿意。我們酒店的經理非常高興能以您的體驗為自豪,並承諾將繼續保持其熱情待客的態度。我們很高興得知早餐和特色小麪受到了您的青睞,將繼續努力提供高品質的美食體驗。此外,我們已記錄了您的寶貴建議,以便為使用酒店停車位的賓客提供更加明確和清晰的指示。我們期待再次為您服務,讓您的下一次住宿體驗更上一層樓。