Hotels in Kunshan

"I was underwhelmed by the Crowne Plaza. I stayed for work, but it was my birthday while I was there. I asked if they wanted to upgrade my room because it was my birthday, but they feigned that they didn't understand (I did use English). The room was OK, but the carpet was definitely not clean. It was quite warm while I was there but the air conditioner was not on as the room temperature never changed. I used the swimming pool one day. Although it looks super cool in the pictures with a big glass infinity corner, it was very much leaking. Inside the pool the tiles were falling off the edges - there was even a sign acknowledging this. On my birthday I went up for a massage. I had to go into the back to find a lady and she made like I was bothering her phone time. Then she was on the phone while giving me a massage. The massage itself was pretty much the lamest massage I have ever had in my whole life. She barely massaged my skin much less my muscles. Also, the lights were on full bright and there was no much, just the sounds coming from the weight room that was around the corner. The whole experience left me wishing I had just stayed in my room. I do understand that the massage place, although in the hotel, was not related to the hotel."

"The front desk service is very good. Chloe 常鑫 served very proffersionally, helpful, and dedicated. The room is clean but water leaks from the door of the bathroom. I think only happened to this room."

"It was small hours on April 26, 2025 when I checked in, with my burn-out soul and body, at Paradox Hotel in Kunshan, Suzhou. Luckily, Mr. Wei's, a front desk staff, energetic smile and thoughtfulness cheered me up. Thank you, Mr. Wei. From Kit."

"recommend The hotel is a standard star business hotel with a distinguished and calm lobby. This is my second time staying here. The lady at the reception desk was still smiling. When she handed me the door key, she introduced me to the location of the restaurant for breakfast. They specially set up the ”** Room” to satisfy the current residents' hobby of poker and gambling in their spare time. This is more in line with the times. Advance together. The hotel's service is timely, accurate, and thinks of what you need. This is why I highly recommend it. I left my PAD in the restaurant while eating. After contacting me, I was told that it could be sent back to my room. When I returned to the room at night, I not only received the lost and found notebook. I was also given a little surprise: the room attendant polished my muddy leather shoes until they were shiny. Breakfast is also relatively rich, and the fresh meat is more delicious."

"I arrived late at night and, hoping to get some extra sleep, asked the staff to arrange a quiet room. The front desk assistant, Ms. Qi, was very responsive and the room was well-appointed. I slept very comfortably. [Strong] The entire check-in process was incredibly pleasant and reassuring. The room layout was exactly what I loved—it was new, simple, and stylish. I was completely satisfied with my stay and highly recommend it! I didn't expect it would be so good even though I booked it casually. I loved the hands-free Xiaodu smartphone in the room. The TV was also quite large. The bed was also comfortable! The breakfast was also plentiful. This is a perfect hotel! Highly recommended! [Strong] [Strong] [Strong]"

"The location is excellent, less than 100 meters from Shuangqiao, yet still peaceful amidst the hustle and bustle. The room was my type, reminiscent of Alila's style, with a sophisticated and well-designed design. The river view, framed by large floor-to-ceiling windows, was breathtaking, like a painting. Waking up early and sitting quietly in the room, gazing at the river, felt like I could spend the entire day there. The facilities were also exceptionally high-end and clean, exceeding the standards of typical B&Bs. The service was excellent. Before check-in, the hotel manager called and added us on WeChat to provide advance notice of the scenic area. The hotel also provided a minivan to pick us up from the scenic area entrance, eliminating any worries about finding our way. Most touchingly, the service provided by the friendly and attentive service lady showed such a strong sense of ownership that I thought she was at least a shareholder. The driver, noticing we were tired from walking, even offered us water. Overall, I was very satisfied with everything. I would call this the most worthwhile hotel to stay in Zhouzhuang."

"Stayed one more night and ate the black truffle chicken chop noodles at Su Noodle House. Tea was served as soon as we sat down. We ordered the red soup noodles with Pu'er soft-boiled eggs. The chicken chop tasted quite good when cut. Su Noodle House is on the first floor of Huayu. It is very quiet inside. There is also Suzhou Pingtan in the store. The environment is also good. I recommend everyone to eat there (see the 6th to 8th pictures for details). Whether it is a holiday or Huayu, for the safety of the guests, takeout is not allowed to be delivered upstairs. They are all placed in the takeout cabinet downstairs of Huayu. It is also very convenient to take it. This is not a big problem. Because the twin room I stayed in only had a stool and no sofa, I asked the room service to send a stool (the last picture), and we drank water very quickly, so we asked the room service to send water several times. They were very friendly and the auntie would deliver it immediately. I will stay here again next time if I have the chance, and I will also try to stay in Huayu."

"I am very satisfied with the service of this orange hotel The facilities are very new and just opened this year. The service is also very good. We will respond to parking, takeout, late check-out, etc. Breakfast is also rich in variety, fresh and delicious I particularly like the location because it is within walking distance from the Kunshan Culture and Art Center. It is so convenient to watch performances from Shanghai, especially when there are some popular performances that cannot be bought in Shanghai. The curve saves the country and the price-performance ratio is unparalleled."

"This is undoubtedly the top hotel in Kunshan, located right in the heart of the business district. It's an imposing high-rise with a luxurious interior. The staff service was exceptional, meeting all my check-in requests and benefits. While I initially intended to give a perfect score, I've decided to offer some honest and valuable insights for future guests. On the positive side, all the staff were very dedicated. I'm not one to demand over-the-top smiles, greetings, or luggage service often hyped online; I'm perfectly capable and appreciate genuine service. The front desk staff were warm and answered all my questions, and I was satisfied with their adherence to basic service standards. The concierge staff were very approachable, and a particularly responsible and attentive male front desk staff member on the night shift really went out of his way to help me resolve an air conditioning problem. I'm genuinely grateful to him. However, there were frustrations post-check-in. If you're driving, be warned: parking is a nightmare. By 8:30 AM, many spots are already taken because this popular integrated entertainment and shopping complex draws countless local families. The narrow aisles often lead to cars meeting head-on, requiring considerable driving skill. Sometimes, a car attempting to park can block an entire row, leading to impatient waits. Given that the hotel shares its underground garage with the Golden Eagle commercial complex, parking is extremely challenging. As for surface parking, it's virtually non-existent for guests, so underground is your only real option. I also checked with a staff member who confirmed that from Friday evening to Sunday evening, parking spaces are essentially a scramble. Hotel staff acknowledged their helplessness, stating it's beyond their control. Therefore, driving guests should seriously consider this. Another crucial point: if you plan to leave, remember to register your license plate at the front desk. You won't need to re-register if you return within two hours, but you will if you exceed that. Here's the most vital piece of information: the express elevator to the 29th-floor lobby is located in **Parking Zone D**. I repeat: Zone D, Zone D, Zone D! Parking near Zone D is extremely convenient, yet it's incredibly difficult to find. Upon entering the underground garage, Zones A, B, and C are immediately visible, but Zone D is hidden away in a dimly lit, winding section – you'd be lucky to discover it. The hotel, if truly guest-centric, should install clear, separate fluorescent signs to guide guests directly there. Currently, the underground parking only vaguely points to 'Hotel' with an arrow, with such signs haphazardly placed in Zones A, B, and C. Unless you've visited ten times, finding your way for the first time is a complete blind guess. My second point concerns the air conditioning. I spoke with an engineering staff member who explained that the room's AC is centrally controlled, meaning the temperature cannot be freely adjusted. As people have varying temperature tolerances, those sensitive to heat might find this an issue. That evening, I made two requests to the front desk to lower the AC by two degrees. They were very responsive, and I wasn't the only one with this concern; I overheard similar feedback from other guests. To be fair, I was somewhat prepared for this, as Ctrip reviews already highlighted 16 negative comments about the AC, indicating a well-known, concentrated problem. To elaborate, in my room, the AC consistently displayed 25°C. Although the control panel allowed setting it as low as 16°C, the actual temperature never came close. Aside from controlling fan speed, the lowest temperature we (and other guests) managed to achieve, after persistent requests, was 23°C – this required manual adjustment by an engineer at the central control. This implies that normally, the room would hover around 25°C, making it quite stuffy and uncomfortably warm for me. While some might prefer this, those sensitive to heat should seriously reconsider. To reiterate, after communicating with the front desk from 8 PM, the temperature only dropped to 23°C by 3 AM, then reverted to 25°C by 8 AM the following morning. I acknowledge the hotel's need for cost control and strategic planning, but I strongly disapprove of saving expenses by restricting guests' ability to adjust AC temperatures, relying solely on backend central control. Furthermore, with sealed windows, I find this rather inhumane, especially during the height of summer, don't you agree? Everything else was truly excellent. The shower had great water pressure, and having two vanity sinks was convenient for two people to use simultaneously for brushing teeth, washing faces, or even hand-washing clothes. There was also an extra duvet, and the sofa was comfortably soft, big enough for one person to lie down on. The interactive on-demand TV offered a vast selection of blockbuster movies; I thoroughly enjoyed watching two Avengers films. My only minor gripe was the TV size – it felt a bit small. In this day and age, anything under 55 inches in a 5-star hotel just feels a little... modest, haha. Additionally, some room types include complimentary use of a Mini 8 and late check-out, though these perks are dependent on one's Ctrip membership tier and aren't universally available – still, I appreciate them. I didn't partake in the hotel breakfast as I slept in. If I have the opportunity to book a room in Kunshan again, I'd consider adding breakfast, *provided* I'm not roasted alive by the AC, haha. That concludes my review. I hope these insights are helpful for future guests. My perfect score goes to the night shift front desk staff – thank you for preventing me from waking up in a sweat. I'm truly grateful."

"Staying at Kunshan Huaqiao Meilun International Hotel was an experience beyond expectation! The staff was warm and thoughtful, providing considerate service from check-in to check-out. The room was spacious and bright, with modern and intelligent facilities, perfect bedding comfort, excellent sound insulation, and a good night's sleep. The breakfast was rich and varied, with both Chinese and Western food, especially the freshly cooked noodle stalls and local steamed dumplings. The hotel is in a prime location, within walking distance of Metro Line 11, directly connected to downtown Shanghai, and convenient dining in the surrounding business districts. The gym and conference rooms are fully equipped, suitable for both business and leisure. The quality is reflected in every detail, such as the soothing tea and snacks given by the turndown service, which makes you feel warm. Whether it is a business trip or a family vacation, this is an ideal choice, highly recommended!"