Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan

Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan Reviews

Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan

Room 9, No. 101, Huadu Yishu, Zhoushi Town, Kunshan, Jiangsu, ChinaView Hotel Details
Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan
Atour Hotel, Baoyu Plaza, North Changjiang Road, KunshanAtour Hotel, Baoyu Plaza, North Changjiang Road, KunshanAtour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan
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Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan Guest Reviews

4.9/5
Perfect
1120 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1120)
Positive reviews(1115)
Reviews with photos/video(100)
Friendly front desk staff(242)
Delicious breakfast(134)
Convenient parking(100)
Classy environment(92)
Well decorated(14)
Perfect for business trips(9)
Nice elevator(8)
Delicious buffet(6)
Negative reviews(5)
MAN HIN
Superior Room (2 Beds)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Hotel in perfect condition, nice and clean room. Service excellent with polite and appropriate manner.
Response from Property: There is always warmth that we encounter unexpectedly. Enthusiasm, hospitality, and warmth are the ways we treat Yaduo. We look forward to meeting you again~
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Hotel room is very clean and spacious. The laundry facility is super convenient. I like the environment of the lobby.
Response from Property: Seeing your comments, my eyes light up! Thank you very much for your good comments on us. Your satisfaction is the greatest comfort of Atour. Atour is a warm family. Every Atour person will treat you like a family member, laugh with you when you laugh, and satisfy you at the first time when you need us. Let you always have unexpected warmth. Atour will definitely bring you not only satisfaction, but also many beautiful memories. If you love Atour so much, remember to come back and visit us often!
R_A_J_
Superior Room (2 Beds)
Stayed in May 2023
Business travelers
59 review
4.0/5
Very Good
Posted on Jun 15, 2023
Stay was okay as was on a business trip. Location also moderate
Guest User
Executive Double Room
Stayed in Aug 2022
Solo travelers
8 review
4.7/5
Amazing
Posted on Aug 19, 2022
Love this chain of hotels which offers great value for money with always clean comfortable rooms and super helpful staff. However the staff at this hotel really took it to another level when it came to friendly and efficient service. They were simply superb.
Response from Property: Thank you for your comments. Atour adheres to the neighborhood service and insists on rejecting mediocrity. The hotel's location and facilities reflect the characteristics of nature, tranquility, freshness and simplicity. We want to give every guest who meets Atour a good experience The warmth of home~
Anonymous User
Jimu Double Bed Room (Mini Fridge + Tv Projection + Deep Sleep Pillow)
Stayed in Apr 2023
Business travelers
36 review
4.0/5
Very Good
Posted on Jun 1, 2023
A nice hotel. Clean and thoughtful.
Luis F
Superior Queen Room
Stayed in Jun 2022
Travel with friends
15 review
4.0/5
Very Good
Posted on Jun 11, 2022
I would provide five stars, but the front desk people did not know what to look for in my passport, and after showing them where to look, they took several pictures of it. Later, I found they had to do it again and interrupted me in the room to take another shot. The room was really lovely, and I enjoyed the bed as well.
Response from Property: I'm sorry to disturb you for the second time, because your visa and entry seal are required for uploading your passport. Please understand the inconvenience caused by the store partner's failure to take full photos of your information. I hope the next stay will give you a new experience!
Mark zhong
Superior Room (2 Beds)
Stayed in Jun 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 19, 2022
It’s okay for me
Guest User
Family Friendly Room (2 Beds)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Convenient location, clean room, rich breakfast, warm service from the front desk, very satisfying stay, recommended!! One more thing worth mentioning is that because it was a gathering of friends, we booked a large room with a large open-air balcony. We ate takeout on the balcony at night. Because we drank alcohol, we planned to clean up the next day. Who knew that the aunt on duty cleaned up for us in the middle of the night, which was very touching Another point is that because a friend likes to sleep on latex pillows, the front desk ran twice to deliver it. The cake we ordered was also very considerate to help us put it in the refrigerator. In the evening, they even helped us borrow red wine glasses, which was great In general, Atour is really considerate, five-star recommendation!!!
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Response from Property: Seeing your comments, my eyes light up! Thank you very much for your good comments on us. Your satisfaction is the greatest comfort of Atour. Atour is a warm family. Every Atour person will treat you like a family member, laugh with you when you laugh, and satisfy you at the first time when you need us. Let you always have unexpected warmth. Atour will definitely bring you not only satisfaction, but also many beautiful memories. If you love Atour so much, then remember to come back and visit us often!
Guest User
Executive Double Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 19, 2024
All the staff in this hotel are so friendly. Whether checking in or checking out, they are very polite and welcoming. The lobby is really spacious. The facilities in the room are very good. Everything is complete. Worth recommending
Original TextTranslated by Google
Response from Property: While serving you, we also receive your recognition, which provides us with sufficient "fuel". With the help of this sufficient "fuel", we will always pass on this better service. We hope that Atour can become your companion when you are away from home for work and travel, and become your second home. As long as you need our help, you can contact us at any time. We look forward to meeting you again.
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I suggest this hotel to be emulated nationwide. This is really the hotel with the best service I have ever stayed in. The front desk + guest room are really a store that is doing the hotel with heart. I called in advance to check in on the first day because I had to leave early to Wuxi, so I contacted if I could check in early. The front desk said no problem, they would check in for you first when you arrived. When I arrived at the hotel, I also upgraded the room type for free. The front desk will also arrange the floor and direction for you according to your preferences. The room type is also very large and the hygiene is also ok. I stayed there for a longer stay the next day and came back late. After getting the room card, the front desk also sent two breakfasts thoughtfully. Because we were going to Suzhou, the room lady might have seen that we had water. After taking it away, they thoughtfully gave me an extra bottle of water in the room (all drinks in the hotel refrigerator are free to drink). It was really heartwarming to see it when I came back tired from playing. For breakfast, there were sweet and salty tofu pudding, which really took care of the tastes of both the north and the south. There were also special Aozao noodles and Suzhou soup noodles, green rice balls, anyway, everything was prepared. I forgot to take pictures of the room. I used to run a hotel, so I might pay more attention to the details of the hotel. I really have nothing to say about this. The front desk will greet you no matter what time it is, even in the middle of the night. I really strongly recommend that Atour nationwide popularize the management of this hotel, which is much better than some 5-star hotels, and the price-performance ratio is super value✅
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Response from Property: Life is about constantly meeting more beautiful things on the road. I am lucky to meet you among the crowd. Atour is willing to be your home on the road, where you can stop and drink tea and have a good sleep. Thank you for your affirmation, we will keep it up and keep working hard. ~Look forward to your stay again!
Guest User
Executive Double Room
Stayed in Mar 2024
Business travelers
61 review
5.0/5
Outstanding
Posted on Mar 15, 2024
There are convenience stores and restaurants around the hotel, so you won't have any problems. The hotel lobby is spacious and they offer welcome drinks. Above all, the pillows at ATOUR Hotel are the best. You can expect a good night's sleep.
Original TextTranslated by Google
Response from Property: Wow, when Duoer saw your high evaluation, I was so happy. It is Duoer's honor to meet you on the journey, and it is Duoer's greatest comfort to bring you comfort and happiness in the short journey. After work, accompanied by the light music that penetrates the soul, sit quietly in the bamboo house to read a good book, taste a pot of tea from Atuo Village, let us look forward to the next meeting!
Guest User
Superior Queen Room
Stayed in Feb 2024
Other
5 review
1.0/5
Posted on Feb 12, 2024
Service: Average Someone smokes in the lobby Rooms smell of smoke No breakfast Wouldn't consider coming again
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. Duo'er is very sad that we could not meet your expectations. We are sorry that we could not meet your needs. Please allow us to express our sincerest apologies to you. I sincerely look forward to your next stay and giving you a new experience. The flowers are blooming on the road, and I look forward to your return. The flowers are waiting for you here~~~~
Guest User
Executive Double Room
Stayed in Jan 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Feb 16, 2024
In general, this is the one with the largest room and the most comfortable layout among the several Yaduoli hotels I have stayed in. Facilities: Complete Hygiene: Clean, tidy, dry and wet separation Environment: Convenient for travel, there is a terrace on the restaurant floor, you can smoke and drink tea Service: Warm and considerate
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Response from Property: Dear Duoyou, hello! Thank you for your comments and compliments. Seeing your affirmation of Duoer, Duoer is very happy, hehe~ Duoer will definitely continue to work hard. I sincerely look forward to your next stay and giving you a new experience. The flowers are blooming on the road, and I look forward to your return. The flowers are waiting for you here~~~~
Guest User
Superior Queen Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Good review, the service is good, it's mainly about choosing the brand and the time of decoration
Original TextTranslated by Google
Response from Property: Atour, there is always unexpected warmth. Let me tell you quietly that Atour's services all have very fashionable names, 100% tea, special sweet springs... If you like it, come often in the future. Satisfaction is just the starting point, surprise and touching are the goals. Atour has more service experiences and more surprises waiting for you to explore at any time. Welcome to come often~
Anonymous User
Jimu Twin Bed Room With Mini Fridge And Tv Projection
Stayed in Dec 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Facilities: Good, with laundry and gym Hygiene: Clean and tidy as always Environment: There are many restaurants and supermarkets around Service: The waiter is attentive and greets you proactively. Bottled mineral water is provided proactively when you leave the store, and the water is still warm
Original TextTranslated by Google
Response from Property: While serving you, we also receive your recognition, which provides us with sufficient "fuel". With the help of this sufficient "fuel", we will always pass on this better service. We hope that Atour can become your companion when you are away from home for work and travel, and become your second home. As long as you need our help, you can contact us at any time. We look forward to meeting you again.