Guest User
April 5, 2025
Perfect experience beyond expectation! Thanks to Fairmont for the surprise upgrade!
I booked the nearby Fairmont Yangcheng Lake Suzhou for the music festival this time. I felt the considerate service from the time I checked in. The front desk lady was familiar with the business, enthusiastic and thoughtful. She took the initiative to inform me that I had upgraded the room type for free, from the ordinary lake view room to the lake view suite. It was a big surprise on the trip!
The upgraded room is spacious and bright, the bathroom is spacious and luxurious, there is a dressing table, a dressing room, and the floor-to-ceiling windows face the beautiful scenery of Yangcheng Lake, with a panoramic view of the sunset in the evening and the waves in the morning.
The facilities in the room are well maintained, the bedding is very comfortable, and the details show the quality everywhere. In addition to the desk, there is also a conference table in the living room, and you can hold a board meeting in the room!
What's more worth mentioning is that the hotel also thoughtfully prepared welcome fruits. You don't need to order supper when you check in at night, which makes people feel warm. There is enough drinking water, so I stay hydrated at any time.
I checked in in March. I heard that the occupancy rate is quite high. I got up early to taste the delicious breakfast. There are so many choices! There are both Chinese and Western food, and I especially like Suzhou-style dim sum and wontons.
The environment of the hotel is also impeccable. The lakeside trail is quiet and cozy, which is very suitable for staycation here. Going out is to stroll in the park to enjoy the flowers.
This stay at Fairmont has doubled my favorability towards the Fairmont brand! I will definitely recommend it to friends and family!
The location of the hotel is suitable for self-driving, and it is very secluded at night. I will definitely choose here next time I come to Yangcheng Lake!
Original TextTranslation provided by Google