Yingzhiyue Garden Hotel (Suzhou Nangang Luzhi Ancient Town)

The service is really bad. I used my points to redeem a room upgrade voucher. When I arrived, the front desk told me that there were no rooms. I told you that other room types in your home could still be booked. It didn't show that the room was full. Anyway, they wouldn't upgrade. The lights flickered on and off at night. , it’s like making a horror movie, I asked you to come over and watch it, you just said you can’t watch it, and you won’t change the room. If there is a room on the Internet, you will be informed that there is no room, but you just don’t care. It’s disgusting, and the hygiene is messy.

Overall, it's pretty good. The price-performance ratio is very high. The surrounding area is very convenient for eating and transportation. The room is clean and sanitary. The air conditioning is very effective. The internet speed is also good. The sound insulation is also good. It's not very demanding and is highly recommended!

The plane was delayed and it was already very late when I arrived at the hotel. I asked the receptionist if I could check out later. The receptionist readily agreed. I felt that the service of this hotel was very good, the facilities were complete, the rooms were clean, spacious, tidy, and there was no peculiar smell.

Newly opened hotel, very clean, cost-effective, worth staying

This newly renovated hotel also cost a lot of money. Everything else is fine, but they didn't even buy pure cotton sheets and quilt covers. The quilt cover label says it's 100% cotton, but it's not. It's very uncomfortable to use. It should be the so-called mercerized cotton. Is it because they don't understand or they are trying to save money? The purpose of staying in a hotel is to sleep, but I couldn't sleep well. I wanted to stay a few more days, but the quilt covers and sheets are disgusting.

Clean and hygienic. Newly opened hotel. Service is very good. Facilities are also great.